Required documents

Post Only

To help you open your account we require you to post in one document from both Table A and B below


Icon expand Table A - Proof of identity (the item must display your full name).

Acceptable items – one item only Important notes
HM Revenue and Customs 
  • Tax Notification – Coding or Demand
  • Disabled Persons Tax Credit
  • National Insurance Contributions Account Statement
 Tax notifications and correspondence must be either less than 6  months old or dated within current (April to April) financial year

 P60s, P45s and NI Number Confirmation Letters are not acceptable
Benefits Agency – Notification 
  • Child Benefit
  • Working/Child Tax Credit
  • Pension
  • Disability
  • Income Support
  • Incapacity Benefit
Benefit Agency notifications must have been issued within the last 12 months and be valid for current or future benefits 

Please note that benefits documents are valid for the addressee only and are not acceptable identification for other parties named within the course of the document
Under 20s Only 
  • Birth Certificate
  • NHS Medical Card
Should only be used if none of the above are available

Icon expand Table B - Proof of address (the item must show your current address).

Acceptable items - one item only Important notes
  • Bank
  • Building Society
  • Credit Card
  • Mortgage
Statements should be no more than 6 months old 

Mortgage summary statement should be no more than 12 months old
Household Bills 
  • Utilities (e.g. gas, electricity, water, telephone, cable services & satellite TV)
Bills should be no more than 6 months old 

Mobile phone bills & TV licences are not acceptable
Local Authority 
  • Tax Bill or Demand
  • Rent Book/Card
All items should be no more than 12 months old and be valid either for the current financial year or the one immediately upcoming


Document Guidelines

  • Please provide originals only. We cannot accept photocopies and items printed from the internet including bank statements.
  • Individual items can only be used once, either for Table A or Table B but not both.
  • We will return your documentation once we’ve processed your application.
  • If you don't have any of the above documents, please contact your nearest branch to discuss.
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