Support when you need it
If your debit card is lost or stolen, our Emergency Cash service makes sure you can access your money from our ATMs. Simply call us and we’ll send you a code that’ll let you withdraw your cash.
If you’re an online or telephone banking customers, you can access up to £300.
If you’re not registered for these services, you can still get £60 to tide you over.
You need to have the money in your account to withdraw it & you'll need at least £20 in your account to use the service.
When you call we will ask some security questions, then provide a code that allows you to withdraw your money from any RBS, NatWest or Ulster cash machine.