Existing Life Insurance Policy Holders | RBS

Life Insurance

Life insurance policy holders

Manage, amend & make a claim on your policy

Policies bought before 3rd July 2017 (Aviva)

(Your policy documents will show if your policy is with Aviva)

The claims process

Make a life insurance claim

If you need to make a claim , rest assured that your claim will be dealt with as quickly and smoothly as possible.  It will help if you have your Policy Number available, but do not worry if you do not have this. It just makes the process a little quicker. 

 

The Aviva Claims team will register your claim straight away, answer any queries you may have and provide you with full details on how the process will work.

 

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm

Existing claims

Track an existing claim

If you wish to speak to Aviva about the progress or find out additional information, just call the claims team on the details below.

 

Aviva Life Insurance Team

 

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm

Change your policy details

Amend your insurance policy

If you would like to amend or update your Life Insurance policy details, Aviva are here to make it easy for you.

Just contact the Life Insurance Team and they will be able to help. You can call, email or write to Aviva.

 

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm

Email: helpdesk@aviva.co.uk


Write: Aviva, PO Box 520, Norwich, NR1 3WG

Policies bought after 3rd July 2017 (AIG Life)

The claims process

Make a life insurance claim

AIG's highly experienced team is on hand to guide you through the claims process.

 

The AIG team will register your claim, answer any queries you may have and provide you with full details on how the process will work.

 

AIG Life Insurance Team

Call: 0330 390 0511
Lines open: Monday to Friday, 8.30am – 5.30pm, except on bank holidays

Existing claims

Track an existing claim

If you wish to speak to AIG about the progress or find out additional information, just call the claims team on the details below.

 

AIG Life Insurance Team

Call: 0330 390 0511
Lines open: Monday to Friday, 8.30am – 5.30pm, except on bank holidays

Change your policy details

Amend your insurance policy

If you would like to amend or update your Life Insurance policy details, AIG are here to make it easy for you.

Just contact the Life Insurance Team and they will be able to help. You can call, email or write to AIG.

 

AIG Life Insurance Team

Call: 0330 390 0510
Lines open: Monday to Thursday, 8.30am – 8.00pm, and Friday, 8.30am - 5.30pm, except bank holidays

Email: enquiries@aiglife.co.uk


Write: AIG Life Limited, PO Box 12010, Harlow CM20 9LG

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