Existing Life Insurance Policy Holders | RBS

Life insurance policy holders

Manage, amend & make a claim on your policy

RBS Make a life insurance claim
The claims process Make a life insurance claim

If you need to make a claim , rest assured that your claim will be dealt with as quickly and smoothly as possible.  It will help if you have your Policy Number available, but do not worry if you do not have this. It just makes the process a little quicker. 

The Aviva Claims team will register your claim straight away, answer any queries you may have and provide with you with full details on how the process will work.

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm.

Track an RBS life insurance claim progress
Existing claims Track an existing claim

If you wish to speak to Aviva about the progress or find out additional information, just call the claims team on the details below.

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm.

Edit & update your RBS life insurance policy
Change your policy details Amend your insurance policy

If you would like to amend or update your Life Insurance policy details, we're here to make it easy for you.

Just contact the Life Insurance Team and they will be able to help. You can call, email or write to Aviva.

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm.

Emailhelpdesk@aviva.co.uk


Write
: Aviva, PO Box 520, Norwich, NR1 3WG

Contact RBS life insurance team
All other enquiries Contact our insurance team

Whether you want to discuss what's included in your policy, ask any questions or raise a complaint, the Aviva Life Insurance team will be able to assist.

Aviva Life Insurance Team

Call: 0800 141 3428
Lines open: Monday to Friday, 8.30am – 5.30pm, and Saturday from 8.30am - 2pm.

Email: helpdesk@aviva.co.uk

Write: Aviva, PO Box 520, Norwich, NR1 3WG

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