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Add your signposting title hereā€¦ Get in touch

Royal Bank of Scotland customers can call:

0345 301 5432


0800 027 1368

Lines open

Monday to Friday (9am-5pm, Saturday 9am-2pm)

Sunday closed

Bank holidays (9am-3pm) - excluding Christmas Day & Boxing Day when closed

When you call us we will take the time to understand your situation. We will talk through your income (including any Benefits you receive) and your expenditure (including all of your bills and outgoings). We will then talk to you about the options available to help you. 

Before you call us, we recommend that you have the following to hand so that you have the most effective experience:

  • Your monthly income (including any benefits, overtime, bonuses)
  • Your monthly household spending
  • The amount you owe
  • The number of organisations you owe money to

If you don't bank with Royal Bank of Scotland, call your own provider as soon as you can.

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