Common Retailers | Royal Bank of Scotland

Common Retailers

Use our common retailers list to identify a payment or transaction.

Don't recognise a payment to a retailer?

If you don't recognise a debit or credit card payment on your statement, it could be because the company you've made a payment to has a different trading name to the one you'd expect.

If you bought something from Argos for example, it could appear on your statement as 'Home Retail Group'.

A quick internet search can help, or check our list of most common retailers and service providers, and their trading names.

Common retailers 0-9

Trading Name Description
121money.com Online credit broker providing community and membership programmes
247Moneybox Providers of short term (payday) loans with a registered name of Active Securities Limited

Common retailers A-C

Trading Name Description
Adrian Flux Insurance Motor & home insurance specialist
All About Prizes Members sign up to be entered into online competitions
allpay Offer online payment solutions for a variety of public and private sector organisations, including various councils and housing associations
Amazon Prime Membership for Amazon's TV, films and next day delivery services
Arcadia Group Group name of the large British retailer with brand trading names including; Burton, Dorothy Perkins, Evans, Miss Selfridge, Outfit, BHS, TopMan/TopShop and Wallis
Big Savings Club Offers online discounts, vouchers etc to signed-up members
Capita Outsourcing organisation working across a variety of private (i.e. banking & financial services) and public sectors (i.e. government and TV licence)
Cash 4 U Now Providers of short term loans
Castle Finance Direct A consumer loan application website
CHB Child Benefit payment
Chequeless Providers of short term loans via The Money Shop
ID Guard ID Guard collects payment transaction history from  accounts registered and reports on suspicious transactions/patterns.
Completesave.co.uk Abbreviation of Complete Savings UK, an online savings programme for those who regularly shop online
Credit Angel Membership service to your credit report and credit score  
Credit Confidential Online service, provided by Adaptive Affinity, that gives you access to your credit report and credit score
Credit Expert Membership service to Experian credit report and credit score
CREDITHUB  Name that may show on your statement for loan broker website www.loanmarketing.co.uk.  

Common retailers D-L

Trading Name Description
Domestic & General Providers of protection and break down plans for domestic appliances, boilers and electronic products
EE Telecommunications company for EE, Orange and T-Mobile brands
Equifax Credit reference agency, providing access to credit report and score
G I Ltd Betting shop, bingo and casino operator, with brands including Coral and Gala Bingo
Goldex Inv Costa Coffee franchise, with shops in Kent, Surrey, Essex and Sussex
Home Bargains Discount retailer owned by TJ Morris
Home Retail Group Retailer with brands including Argos and Homebase
HomeLet UK's largest tenant referencing and specialist lettings insurance company
Hutchison 3G UK Group name of Three Mobile
JUSTFAB LTD Fashion website with paid membership
Kingfisher Group name for leading home improvement retailer for brands such as B&Q, Screwfix
Knowhow Technology support offered by Currys and PC World
LBK Ladbrokes, the bookmakers
CREDIT-DESK.CO.UK Membership service to your credit report and credit score
Let’s Go Rewards Online membership programme that offers savings on cinemas, restaurants, concerts, shows and travel
Littlewoods Online catalogue retailer
Live Career Providers of online support for building CVs and letters

Common retailers M-O

Trading name Description
MANGOMONEY.CO.UK Membership allows you to check your personalised financial footprint report
McAfee Anti-virus and internet safety software
MICROSOFT   *XBOXLIVE Subscription service to access Xbox Live Gold to play games online (paid monthly, quarterly or annually)
TRACK-BUDGET.CO.UK Tool to help manage your money and track your credit report
Mobile Finder Online mobile phone broker that charges a one-off processing fee for securing you a phone contract
MoneyPlus Group Purchased Clear View Finance in 2014, one of the UK’s largest debt solutions companies
Mr Lender Trading name of PDL Finance Limited, an online short-term lender
My Credit Tracker Providers of credit support services for a monthly fee
Netflix Streaming provider of online movies and TV shows
New Day Providers of credit and store cards for a number of UK retailers; Harvey Nichols, House of Fraser, Laura Ashley, Topshop/Topman, Wallis, Burton, Dorothy Perkins, Evans, Debenhams, Miss Selfridge and Outfitter
Norton Anti-virus and security software distributed by Symantec Corporation
NOWTV.COM/BILLI Streaming provider of online movies and TV shows
Nutrajump Online retailer of health and beauty products
NW Card Services NatWest (Credit Card)
NWBS Nationwide Building Society
OAKAM LIMITED Providers of financial services products

Common retailers P-Z

Trading Name Description
Paddy Power Online betting website
Payday Express Trading name of Instant Cash Limited.  Providers of short term loan requirements.
Payday UK Providers of short term (pay day) loans with trading name of Instant Cash Loans Ltd
PayPal Providers of facility for individuals or companies to safely send/receive payments
PLAYLOTTERY.COM Online lottery service
Premium Credit Providers of individual and business loans to pay their insurance premiums
PRODUCT SUPPORT The service is provided by many retailers of various products, mainly electronic goods.  An information resource regarding  products, and help if the product should malfunction.  
Quick Credit Score Online membership programme that provides access to your credit information for a monthly fee
Quick Quid Online loan provider
Rewards Now Online membership service providing retail discounts for a monthly fee
Shopperdisc Online savings programme offering discounts with online retailers for a membership fee
Sony Ent Network Playstation accounts
Spotify Music streaming site available for a monthly subscription fee
Sunny Online loan provider
TfL Transport for London
Juice Plus company Online retailer of nutritional products
TheYesCard Catalogue card for use on theyescatalogue.co.uk
TicketMaster Provider of tickets to theatre, concerts, sport events and more
UK Credit Online lenders that provide guarantor loans for a daily interest fee
Wage Day Advance Online loan provider
Income Extra Subscription service to help you earn extra income online
Wonga Providers of short-term online loans to individuals and businesses
DISCOUNT-GOLD.CO.UK Gives members access to discounts
XPLORE*DISCOUNT-GOLD  Gives members access to discounts
YOUR SOCIAL INS Provide a social media profile and score
Don't recognise a payment?
Add your signposting title here… Still don't recognise a payment

If you still don't recognise a payment on your statement and need help please call the relevant number.

Debit Card payments:

0800 904 7013 Monday to Friday 8am–8pm, Saturday 8am–6pm, Closed Sunday

Credit Card payments:

0800 904 7015 Monday to Friday 8am–8pm, Saturday 8am–6pm, Closed Sunday

If you think that you are a victim of fraud, find out more on our dedicated fraud page.

Go to our dedicated fraud page
Add your signposting title here…

Williams & Glyn customers

 

If you are a Williams & Glyn Customer and still don't recognise a payment on your statement and need help please call the relevent number below:

Debit Card paymnets

0345 307 3479 (+44 (0) 151 244 7116 if calling from abroad) Monday to Friday 8am-6pm 

For Credit Card  payments

Consumer 0345 366 1186. Monday-Friday 8am - 8pm, Saturday 9am-5am

Commercial 0345 366 6007. Monday-Friday 8am - 8pm, Saturday 9am-5am 

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