Show me how - Digital Banking | Royal Bank of Scotland

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Discover how to get the most from Digital Banking

Digital Banking is available to customers aged 11+ with a Royal Bank of Scotland account. The mobile app is available on most smartphones to Royal Bank of Scotland customers with Digital Banking and a UK mobile number.

 Top tip: 

Did you know you can withdraw cash from a Royal Bank of Scotland ATM without needing your card by using our Mobile App. Find out more 

Your new Digital Banking Mailbox

  • Your Digital Banking Mailbox allows you to securely receive and access important mail we’ve sent you in electronic format. 
  • You can view, download or print PDF copies of your mail whenever you like.
  • We will automatically send eligible mail to your Digital Banking Mailbox as well as sending a paper copy by post. If you don’t need the paper version, you can choose to go paperless by selecting the 'Paperless settings' option in the left hand menu within Digital Banking.
  • We’re continuing to make more letters available to access online. You can now receive selected account opening letters to your Mailbox, so if you’re opening a new savings account, current account or personal loan you’ll see your new account documents in your Mailbox.

Guide to your Digital Banking Mailbox

Find out about our latest updates
Add your signposting title here… Learn more about Digital Banking

 Top tip: 
Did you know you can now view, print or save up to 7 years of transaction history for your credit card within Digital Banking. Find out how

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