RBS Mobile Banking app
Do more with your mobileGet the app
When your card isn’t to hand
If you leave home without bank card, you can still withdraw money at an RBS, NatWest or Tesco cashpoint thanks to Get Cash. It’s another way our Mobile Banking app makes your everyday banking easier.
Pay Your Contacts
Send money to a mobile number
You can now pay anyone with a valid UK Visa debit, credit or prepaid card using just their mobile number.
And if you’re waiting for a friend to pay you, why not give them a gentle nudge with a personalised video from the IOU Team.
Get your hands on our Mobile Banking app
Getting started with our Mobile Banking app is simple – just download it. Our mobile banking services are free, although your mobile network provider may charge you for data. Best check your network operator for details.
How does Pay Your Contacts work?
Pay Your Contacts allows you to pay someone using just their UK mobile number. You don’t have to know their account details.
• If the person you are paying has the RBS/NatWest Mobile app, they will be notified by SMS and funds will reach their account instantly. The sum of all such payments to NatWest/RBS app users cannot exceed £250 per day.
• If the person you are paying does not have the RBS/NatWest Mobile app but does have a valid UK Visa debit, credit or prepaid card, you will have to inform them separately about the exact amount you are sending. This will be a secret between you and them. We’ll send them a text message notifying them of the payment but not the amount. The text message will have a link to a Visa payment collection site. On this collection site, they will have to enter the exact amount and their Visa card number. They have 7 days to collect a payment from the day they receive the text message notification. We’ll notify you by text message when they’ve collected the payment and your balance has been debited. Sum of all your payments to non NatWest/RBS app users cannot exceed £250 per day.
Pay Your Contacts payment limits are independent of daily withdrawal and Get Cash limits.
Which account will my Get Cash withdrawal come from?
Your Get Cash withdrawal will be taken from the account linked to the debit card you nominated during registration. To use Get Cash you need to have at least £25 available funds to withdraw from your account including any overdraft facility.
My Get Cash cash code has not been used. When will I get my money back?
If your Get Cash cash code has not been used, your money will be returned to your account within 3 to 24 hours.