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RBS Mobile Banking app

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Available to RBS personal account customers aged over 11, with Digital Banking, a debit card, and UK mobile number starting with 07

Mobile Banking

What can you do?

Payments & Transfers

Payments & Transfers

Move money when it suits you

We’ve made transferring money on the app really easy. Open it up, choose the accounts you want to move money between, the amount and let us take care of the rest.

Before you can pay other people using Mobile Banking, you will need to set them up as a payee in Digital Banking using your card reader. Once they’re set up, though, you will be able to make payments using just your Mobile app.

Don’t have a card reader? Log in to Digital Banking and click ‘Security’ to order one.

Payments & Transfers are available on Android, iPhone, iPad, BlackBerry10, BlackBerry and Windows.

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Accounts & Balances

Accounts & Balances

Always have your account balance to hand

Open up the Mobile Banking app to check your current or savings account balance, as well as transfer money between accounts. You’ll also able to see recent transactions, and even search your statements back seven years.

If you use an Android, iPhone, BlackBerry 10, BlackBerry or Windows phone, you can view transactions from up to seven year ago on some accounts. 

On the iPad, you can see your last six transactions for all the accounts managed using Digital Banking.

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Even more benefits

Other features

More benefits

The Mobile Banking app gives you access to other services that make banking easier.

Near Me

Need cash quick? Find the nearest RBS branch or cash machine by searching your current location, or entering an address.

Our Near Me service is available on Android, iPhone, iPad, BlackBerry 10, BlackBerry and Windows. BlackBerry and BlackBerry10 users will need Blackberry Maps and Blackberry Services to use this feature. 

It’s worth noting that these services use mobile data, so best check with your network provider as you may be charged.

Mobile Top Up

If you’ve got a Pay-As-You-Go mobile, top it up using the Mobile app. It lets you add up to five different mobile phones so you can keep the whole family talking. Mobile Top Up works with all the major mobile networks, except 3.

Top Up payments are taken from whichever account is linked to your debit card – this will be the one you used during registration.

Mobile Top Up is available on Android, iPhone, iPad, BlackBerry and Windows.

Text Alerts

Text Alerts are a simple way to keep up-to-date with your accounts. They can help you manage your money, avoid or minimise overdraft fees and also let you know if there's any unexpected activity. All customers are able to set up and manage Text Alerts via Digital Banking.

Additionally, customers using our Mobile Banking app for iPhone can use it to set up and manage Balance Alerts. These allow them to:

- Set up a time to receive a weekly alert with their balance

- Get limit alerts when their balance goes above or below a set amount

Please note that alerts created on our Mobile Banking app for iPhone cannot be managed in Digital Banking.

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Get Cash

When your card isn’t to hand

If you leave home without bank card, you can still withdraw money at an RBS, NatWest or Tesco cashpoint thanks to Get Cash. It’s another way our Mobile Banking app makes your everyday banking easier.

How to use Get Cash

Mobile Banking

Get Cash

We love Get Cash, our award-winning feature that lets you withdraw money without using your bank card. We think you will, too. It’s perfect for those times when you need small amounts of cash but don’t have your wallet or purse to hand. Get Cash is another way our Mobile app makes your everyday banking easier.

How does it work?

Get Cash couldn’t be simpler. Use the Mobile app to quickly select the amount of money you’d like to withdraw. We’ll provide you with a secure code that stays valid for three hours and can be used to withdraw the money at any RBS, NatWest or Tesco cash machine. Use the secure code yourself, or text it to someone else. You can use this service up to twice a day, but can only have one cash code at a time.

What you need to know:

Get Cash only allows a maximum withdrawal limit of £250 per day

• The amount requested must be within the daily withdrawal limit for your debit card

• There is a maximum limit of two Get Cash withdrawals a day – and only one cash code can be provided at a time

• You must have at least £25 available funds to withdraw from your account (including any overdraft facility).

Get Cash is available on Android, iPhone, BlackBerry10, BlackBerry and Windows. 

Get Cash won a Gold Cannes Lion at the 2013 Cannes Lions International Festival of Creativity.

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Pay Your Contacts

Send money to a mobile number

You can now pay anyone with a valid UK Visa debit, credit or prepaid card using just their mobile number.

And if you’re waiting for a friend to pay you, why not give them a gentle nudge with a personalised video from the IOU Team

How to use Pay Your Contacts

Mobile Banking

Pay Your Contacts

Paying money to anyone with a valid UK Visa debit, credit or prepaid card is simple – all you need is their mobile number and your Mobile Banking app. Open your Mobile app, click on the ‘Pay Your Contacts’ option, enter their mobile number, the amount you want to pay them and add a personal message.

If the person you’re paying is an RBS Mobile app user, they’ll receive a text and the money will be in their account instantly. 

It doesn’t matter if the person you’re paying doesn’t have the RBS Mobile app. They just need to have a valid UK Visa debit, credit or prepaid card and a UK mobile. We’ll send them a text message to let them know the money is waiting, and a link to click. Separately, you will have to let them know how much you've sent them. When they follow the link in the message, enter their Visa card number and the amount they’re expecting from you, we’ll deposit the money in their account within 48 hours.

Once we’ve notified your contact, they have seven days to collect a payment. And we’ll send you a text message when they’ve collected the payment and your balance has been debited.

Some important information

Pay Your Contacts lets you send money to someone aged 16 and over with a UK mobile number who has a RBS Mobile Banking app, or a valid UK Visa debit, credit or prepaid card. You must have available funds to send from your account (including any overdraft facility). There is a maximum payment of £250 a day, which is separate from daily withdrawal and Get Cash limits.

Pay Your Contacts is available for RBS customers on Android, iPhone, BlackBerry, BlackBerry10 and Windows.

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Getting started

Get your hands on our Mobile Banking app

Getting started with our Mobile Banking app is simple – just download it. Our mobile banking services are free, although your mobile network provider may charge you for data. Best check your network operator for details.

Already using Digital Banking?

Not using Digital Banking?

Mobile Banking

Common Questions

Next steps

Everyday banking. On your mobile

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