Benefits of Digital Banking

Getting the most from Digital Banking

Get started today
Digital Banking available to those aged 11 and over who have an RBS account

Pay bills, set up alerts and manage your accounts

You can do more online

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Go paperless

Online statements

Great reasons to go paperless:

  • The PDF format can be easily printed and used as proof of your identity, address or income
  • You can view up to seven years of statements securely online, and you can download and save them
  • Added security - fraudsters like paper statements - without them it's harder to steal your identity
  • Cut the clutter - we do the filing for you, as your online statements are stored on our secure server
Register for Digital Banking and go paperless

Keeping you secure


Online and mobile security promise

More about security

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Help with Digital Banking

Problems logging in?

Everybody does it - pressing the wrong key while logging in. You get two attempts before you get locked out, but it's easy to reset your details.

If you can't remember your customer number, PIN and/or password, you can reset your details using the link below.

Reset your Digital Banking information
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Keep an eye on your accounts

Text alerts

Switch on text alerts to make everyday banking easier. You can choose to get a weekly balance alert straight to your phone on whichever day suits you best.

More about alerts

Which browser are you using?

System requirements

We've made sure that Digital Banking works with a range of devices, including PCs, Macs, tablets and mobile devices, and with a range of different browsers.

More about requirements

Digital Banking

System requirements

We've made sure Digital Banking works with a wide range of PCs and Macs. So the chances are you're ready to start banking online.

You can even use Digital Banking on many portable devices, like iPhones.

PC requirements

Windows Operating System


Microsoft Internet Explorer


Google Chrome


Please note: Some older versions of browsers may not be compatible with our Digital Banking system.

Mac requirements





Google Chrome

Opera 10

Please note: Some older versions of browsers may not be compatible with our Digital Banking service.

Portable devices (like iPhones)

You can typically access our Digital Banking service from portable devices such as iPhones, even though we don't officially offer helpdesk support for portable devices. 

The mobile app is available to RBS personal account customers with a debit card, Digital Banking and a UK mobile number starting 07 on selected smartphones.

Download our Mobile Banking app today

Using a different setup?

You may also be able to access Digital Banking using Linux with a supported browser.


Next steps

Get started online

Get started
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