What's new in Digital Banking | Royal Bank of Scotland

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What's new in Digital Banking

Find out about the latest updates to your Digital Banking below...

Digital Banking is available to customers aged 11+ with a Royal Bank of Scotland account.

Latest updates

We continue to make improvements to Digital Banking, big and small, and listen closely to your feedback to ensure we continue to give you the best experience possible.

  • Credit cards

  • Interest rates

  • Other changes

Credit cards

View and download your credit card statement transactions

You can now view up to 7 years worth of credit card statement transactions. You can also download, save and print a PDF version of these in Digital Banking.

Simply go to ‘Statements’ and within ‘Your personal credit cards’ you will now see the additional link ‘View, save and print PDF statement transactions (up to 7 years)’

Note: If you need an official statement, as proof of address for example, you can get this through Credit Card Online Services.

Log in now
Link to credit card statement highlighted

Interest rates

Savings interest rate link

Every savings account will now show a ‘View our interest rates’ link below your balance on the account summary screen.

This link will take you to our ‘Savings Interest Rates’ page. Here you can find answers to any questions you have around your savings account's interest rate.

This link can also be seen when viewing transactions on a savings account and when viewing a statement.

Savings interest rate
Savings account interest link highlighted

Other changes

We have also made other improvements

Improved security

  • Your Royal Bank of Scotland credit cards will now have part of their card number hidden on screen. This has been done to better protect your accounts and increase your Digital Banking security.

Take your credit card abroad

  • You can now register your credit card for use abroad directly from Digital Banking. Simply log in, click on 'cards' and then select 'Register your travel plans for your credit card'. 

Mobile app registration

  • If you have recently signed up or re-enrolled for Digital Banking you may have noticed a link reminding you to register for our mobile app. 
  • This link takes you to the ‘Mobile Banking’ page where you can directly download our mobile app to your smartphone. 
  • With the mobile app you can check you balance, pay contact, get emergency cash and much more…

Get the App

 

Past updates

Account summary

Changes to your mini-statement in Account summary

We have made it easier to get the most relevant information from your 'Account summary' screen. 

By hovering over any transaction you will be able to see useful information such as the retailer and the last 4 digits of the card you have used.  We have also included a link to help you if there is a transaction you may not recognise.

 

We have also merged your incoming and outgoing transactions into one easy to understand column and included your running balance.

 

Viewing transactions

Changes to your transaction list

When viewing your transactions via the statements page you can now expand any transaction and get further information about that transaction.

 

We have also included a link helping you identify any debit card or Direct Debit transactions you don’t recognise.

Show me how...

Do more with your Digital Banking by visiting our ‘show me how to…’ page.

Here you will find all the information you need to make the most of your Digital Banking and a selection of useful video guides.

Show me how to
Explore our mobile demo

Banking from your mobile is quick and simple - just see for yourself.

There is plenty to discover in our interactive demo. You'll find lots of useful features that make it easier to manage your money on the go.

Our mobile app is available to Royal Bank of Scotland customers with Digital Banking and a UK mobile number.

View our demo

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Staying safe online

Take a minute to refresh your knowledge about how you can stay safe online. Visit the support and security centres. 

You can download Rapport to stay safe online.

What is Rapport?

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