Mobile Banking - Our Latest Update | Royal Bank of Scotland

Mobile Banking

Man sitting on a bench using his mobile banking app.

Great news, we've updated our app

Take a look and see what's new

Get the app Register for Digital banking

Available to customers with Digital banking and a UK mobile number.

Register your travel plans

An image of an iPhone showing the new 'Register your travel plans' screen within the Royal Bank app.

Add your signposting title here… It's easier to register your travel plans with us

Just let us know 24 hours before you set off. You can create one travel plan at a time, for a maximum period of 90 days, that includes up to seven countries.

The travel plan will apply to the debit card in your name only - joint account holders should register separately through their own app.

It's simple to do this;

  1. Select the 'More' menu
  2. Tap 'Going Abroad'
  3. Tap 'Add Destination'
Learn more
Control your text alerts

An image of an Android phone showing the new screen for Text Alerts within the Royal Bank app.

Add your signposting title here… Stay on top of your finances with our text alerts

Our text alerts are sent straight to your mobile – meaning they keep you up to date, as often as you’d like. We can let you know when you’ve slipped into your overdraft, or we can send you a simple balance update at the same time every week – and more.

You can now view and amend these through your app;

  1. Select the 'More' menu
  2. Tap 'Alerts'
  3. Tap the account that you want to set the alert on
  4. View the different types of alerts and turn on/off as you wish
Learn more
See your remaining ISA allowance

An image of an iPhone showing an ISA account summary and highlight the new 'Remaining ISA allowance' wording within the Royal Bank app.

Add your signposting title here… Make the most of your tax free savings

ISA’s can often be confusing. How much can you pay in and what happens when you withdraw funds? Our new ‘Remaining ISA allowance’ feature will help you understand how much you can transfer into your ISA before you hit your limit for the tax year.

As an example, the limit for 2017/18 is £20,000;

  1. You have already paid in £15,000
  2. Your remaining allowance is £5,000
  3. You then make a withdrawal of £2,000
  4. Your balance is then £13,000
  5. Your remaining allowance is still £5,000
  6. Therefore your overall possible saving by the end of the tax year is £18,000

If you withdraw from your ISA it can get confusing as to how much you are allowed to transfer in. Our new feature is designed to help you understand ISA limits better.

Learn more
Amend your standing orders in the app

An image of an Android phone showing the Standing Orders screen and highlight the 'Amend' option in the corner of the Royal Bank app.

Add your signposting title here… Amend your standing orders when it suits you

We recently added the ability to set up and cancel your standing order within the app - now you can amend your existing standing orders too.

  1. Select the account with the active standing order
  2. Tap 'Standing orders' and choose the one you want to change
  3. Tap 'Amend' in the top right corner of your screen
  4. You can change the name, date, frequency or amount
  5. Once you're happy, tap 'Confirm' to save the changes.

Please note that we need 2 working days notice to make the updates.

Learn more
Apply for products from the app
Add your signposting title here… Now you can apply for more products from the app

You can view further information and apply for different products that we offer - you can find them within the 'Products' menu of the app.

  1. Log in to your app as normal
  2. Tap 'Products'
  3. You'll be shown a range of products that you can choose from
  4. Choose and tap which one you'd like further information on

If you do decide to apply, you can tap 'Apply now' to progress with your application.

We would love to hear what you think about the latest changes and any suggestions for the future

Tell us by leaving a review on the app store or send us a tweet @RBS_Help using #RoyalBankApp.

Add your signposting title here… We take the security of your money very seriously

That's why we get independent experts to regularly test, update and confirm our mobile app meets the highest standards of security you expect from our other services.

To help you feel confident when using the app we have created top tips to help you stay safe. Visit our Mobile Security page to learn about common scams and how to spot them.

View our security tips

Getting started is simple

To begin banking with the Royal Bank mobile app all you need is a UK mobile number and your Digital Banking details to hand.

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