Mobile Banking - Our Latest Update | Royal Bank of Scotland

Mobile Banking

Man sitting on a bench using his mobile banking app.

Great news, we've updated our app

You can now send international payments straight from the mobile app and much more!

Get the app

App available to customers with Digital Banking and a UK mobile number. Payments must be made on Digital Banking before you can pay through our app.

Send international payment with the mobile app

An image of an iPhone showing the new 'Make international payments' screen within the Royal Bank app.

Add your signposting title here… Send international payments straight from your app!

Do you need to send money abroad?

You can now send international payments with your mobile app in a few simple steps, without having to login to Digital Banking or visit a branch:

  1. Tap 'International payments' on your Account Summary screen
  2. Choose an existing payee from your list
  3. Enter an amount, select delivery payment speed and allocate fees
  4. Check the details and when you're happy, confirm the payment
Interested? Get our app now!
Our improved support screen

An image of an phone showing the new Help and Support screen for within the Royal Bank app.

Add your signposting title here… New look Help & Support section

We have moved our 'Need Help' section to the bottom of your mobile app screen.

We want it to be easy for you to get information and contact us when you need to.

Here you will find:

 Your 10 digit customer number that you need for logging in to Digital Banking or when you ring us

 Our frequently asked questions and the chance for you to ask us something else

 'Show me how to' demos that explain how to use our mobile app services like Get Cash

 'Near Me' helps you find the nearest branch or cash machine

 Our Security Centre, for tips on stay safe when banking digitally

And more to be added soon!

Balance screen

An image of an Android phone showing the available balance icon on the screen.

Add your signposting title here… Your balance explained

Do you know what the difference is between your Balance and 'Available Balance'?

We make it easy to work out, just click on the information icon when checking your balance in the app but while you are here:

  • Balance - the amount of money in your account at the present time
  • Available balance - is your balance minus any pending transactions on your account, such as a debit card payment
Learn more

Getting started is simple

To begin banking with the Royal Bank mobile app all you need is a UK mobile number and your Digital Banking details to hand.

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