Manage your Black account - Royal Bank of Scotland

Manage your Black Account

Black account benefits

Exclusive for our Private customers

Get in touch

Wherever you are – home or abroad – you can take advantage of our dedicated teams that are here to help. You can also book an appointment with your Private Banking Manager for expert banking support.

NatWest Private Team Chat with our team online

Our dedicated WebChat team is on hand 24/7, to help you. They can help you with things like:

  • Real-time balances and up-to-the-minute statements;
  • Mobile app and digital banking;
  • Instant transfers between your Royal Bank of Scotland accounts, paying bills and making payments;
  • Managing Direct Debits and standing orders; and
  • Arranging a free financial review with your Private Banking Manager.  

 
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

Chat now
NatWest Private Team Chat with our team online

Our dedicated WebChat team is on hand 24/7, to help you. They can help you with things like:

  • Real-time balances and up-to-the-minute statements;
  • Mobile app and digital banking;
  • Instant transfers between your Royal Bank of Scotland accounts, paying bills and making payments;
  • Managing Direct Debits and standing orders; and
  • Arranging a free financial review with your Private Banking Manager.  

 
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

NatWest Private Team Telephone banking

Wherever you are – home or abroad – call our dedicated telephone banking team (Private 24) at any time, day or night. They can help you with several things including:

  • Transfers, payments and international payments;
  • Balances and up-to-the-minute statements;
  • Managing your Direct Debits and standing orders;
  • Arranging a free Financial Health Check; and
  • Booking an appointment with your Private Banking Manager.  

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0345 301 4723.

  
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

Call Private 24
NatWest Private Team Telephone banking

Wherever you are – home or abroad – call our dedicated telephone banking team (Private 24) at any time, day or night. They can help you with several things including:

  • Transfers, payments and international payments;
  • Balances and up-to-the-minute statements;
  • Managing your Direct Debits and standing orders;
  • Arranging a free Financial Health Check; and
  • Booking an appointment with your Private Banking Manager.  

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0345 301 4723.

  
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

NatWest Private Team Book an appointment

From making your money work harder, reviewing your financial goals or getting set-up for mobile banking. Your Private Banking Manager is here to make your life easier and run more smoothly.

If you don't have their mobile number to hand. Call us and we can book an appointment for you.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0345 301 4723.


If you are based in England or Wales, instead of a Private Banking Manager you will have a Bank Manager or Relationship Bank Manager. Unless stated otherwise, all services are still available to you. 

Book appointment
NatWest Private Team Book an appointment

From making your money work harder, reviewing your financial goals or getting set-up for mobile banking. Your Private Banking Manager is here to make your life easier and run more smoothly.

If you don't have their mobile number to hand. Call us and we can book an appointment for you.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0345 301 4723.


If you are based in England or Wales, instead of a Private Banking Manager you will have a Bank Manager or Relationship Bank Manager. Unless stated otherwise, all services are still available to you. 

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