Black account benefits
Exclusive for our Private customers
Alongside your Private Banking Manager you also have access to our dedicated telephony and webchat teams, making it easier to stay in control of your finances and help you achieve your goals.
Private Banking Manager
For expert banking support call your Private Banking Manager anytime. They'll have the latest exclusive offers and will be happy to meet whenever and wherever suits.
Dedicated WebChat service
On the move? Have an urgent question? Our Web Chat team can help you with account queries, book an appointment with your Private Banking Manager and more.
24/7 telephony service
Speak to our UK-based team anytime. Reach them directly (no automated telephone system) and you’ll only be transferred if it’s absolutely necessary.
If you are based in England or Wales, instead of a Private Banking Manager you will have a Bank Manager or Relationship Bank Manager. Unless stated otherwise, all services are still available to you.