Get in touch

NatWest Private Team Royal Bank of Scotland Private

We’ll talk you through the benefits, and help you decide if a Royal Bank of Scotland Private bank account is right for you.

We can also book you in to meet for a chat with one of our Private Banking Managers.

Eligibility criteria

In order to qualify, you will need either:

  • a sole income of at least £100,000 paid into your Royal Bank of Scotland bank account; or
  • a minimum outstanding mortgage borrowings with us of £300,000; or
  • or savings and investments of at least £100,000 held with us.
Get started

How can we help you?

Speak to our UK-based team. 

Telephone 0333 202 3330
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.


Eligibility criteria
Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

How can we help?

Private 24 Customer Support
  
Make transfers, payments and international payments, manage your direct debits or book an appointment with your Private Banking Manager

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.

Reward Black Account - Membership Services

Use or claim your Reward Black Account benefits.

Telephone 0345 266 8801
International +44 2392 668 814 
Minicom 0370 600 0856

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

I have a different Reward Account?


Eligibility criteria
Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

Private 24 - Customer Support

Make transfers, payments and international payments, manage your direct debits or book an appointment with your Private Banking Manager.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.

 

Black Reward Account - Membership Services

Use or claim your Reward Black benefits.

Telephone 0345 266 8801
International +44 2392 668 814
Minicom 0370 600 0856

Membership Services are open Monday to Friday 8am-8pm (except bank holidays) and 9am-5pm on Saturdays. Calls may be recorded.

I have a different Reward Account?


Eligibility criteria
Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

How can we help?

Wherever you are – home or abroad – you can take advantage of our dedicated teams that are here to help.

Private 24 - Customer Support

Make transfers, payments and international payments, manage your direct debits or book an appointment with your Private Banking Manager.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.


Eligibility criteria
Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

NatWest Private Team Chat with our team online

Our dedicated WebChat team is on hand 24/7, to help you. They can help you with things like:

  • Real-time balances and up-to-the-minute statements;
  • Mobile app and digital banking;
  • Instant transfers between your Royal Bank of Scotland accounts, paying bills and making payments;
  • Managing Direct Debits and standing orders; and
  • Arranging a free financial review with your Private Banking Manager.  

 
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

NatWest Private Team Telephone banking

Wherever you are – home or abroad – call our dedicated telephone banking team (Private 24) at any time, day or night. They can help you with several things including:

  • Transfers, payments and international payments;
  • Balances and up-to-the-minute statements;
  • Managing your Direct Debits and standing orders;
  • Arranging a free Financial Health Check; and
  • Booking an appointment with your Private Banking Manager.  

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.

  
I need help with my Black Reward Benefits
Login in to membership services to get all the information you need about your benefits and use them online.

NatWest Private Team Book an appointment

From making your money work harder, reviewing your financial goals or getting set-up for mobile banking. Your Private Banking Manager is here to make your life easier and run more smoothly.

If you don't have their mobile number to hand. Call us and we can book an appointment for you.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.


If you are based in England or Wales, instead of a Private Banking Manager you will have a Bank Manager or Relationship Bank Manager. Unless stated otherwise, all services are still available to you. 

Apply for a loan

Borrowing between £1,000 and £25,000?

Apply online today for a decision in minutes.

Apply online now

 

Borrowing more than £25,000?

Get in touch today and your Private Banking Manager will work with you to understand your needs and help you through the process.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214.


Eligibility criteria
Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

The Private Team We're here to support you

Speak to your dedicated Private Insurance Team

Let us call you


Alternatively, you can call:

Telephone 0800 533 5265
Minicom 0800 404 6160

Lines are open Mon to Fri 8am - 8pm, Sat 9am - 5pm. 
Excluding public holidays. Calls may be recorded.

Mortgage Concierge Service

With our Mortgage Concierge Service, we will be on hand, every step of the way. To ensure you have the support you need.

  • Dedicated point of contact from start to finish;
  • Experienced team who understand complexity of your mortgage needs and income streams; and
  • Competitive rates and no additional large loan fees.

Eligibility Criteria

  • Mortgages over £500,000
How to apply

How can we help?

New Customers
  
To talk through your options for an Interest Only Mortgage, please call:

0800 056 0567

Existing Customers

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales please call 0800 210 0214

Get in touch Here to support you when you need it

Are you

 

An existing customer with a Private Banking Manager

Telephone 0333 202 3332

International +44 131 278 3507

Minicom 0800 027 1398

An existing customer without a Private Banking Manager

Telephone 03457 24 24 24

International +44 131 549 8888

Minicom 0800 404 6160

A new customer

Telephone 0333 202 3332

International +44 131 278 3507

Minicom 0800 027 1398

I am based in England or Wales

Telephone 0800 210 0214



Eligibility criteria

Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

Financial Advice service We're here to support you

Our fully qualified advisers are here to help, an initial meeting is free. Fees and charges will be explained fully and clearly up front so you know what you are committing to. Call us on 0800 331 104.

Customers with hearing and speech impairments can contact us by Minicom on 0800 015 0870.

Lines are open: Monday to Friday 9am-5pm (excl. public holidays). Calls may be recorded.

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