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In Branch
We are improving our branches to make access easier for everyone. Where possible, all of our new and refurbished branches have been designed with the following features:
A permanent or temporary ramp
Automatic or power assisted doors
Interview rooms at ground level with access suitable for wheelchair users
Counter positions at lower levels for customers who use wheelchairs and, in branches where this isn't possible, a writing table at a lower level
All branches have lower level writing shelves