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Ways to Bank

Sending
money abroad

How do I send money abroad?

Sending money abroad to support your loved ones shouldn’t be expensive. That's why we don’t charge a fee to send standard international payments using Digital Banking or the Mobile App.

Here's everything you need to know about sending money across borders.

Compare international payment options for all currencies, worldwide

When sending money abroad, you'll pay different amounts depending on when or where you're sending it to and how quickly you need it to arrive.

Select your preferred way of doing it

The quickest route

What you'll need

The mobile app

An existing international payee already set up in Digital Banking

Any other country specific requirements

Note: You will need to set up your payee first.

Country specific requirements

Americas Close

Americas

Brazil

A beneficiary phone number is required as banks will phone the customer to call in with ID before the payment is credited to their account.

Canada

Payments to Canada require the beneficiary account number, name and address. An 8-digit Bank Transit Number should be provided in preference to a BIC wherever possible. The Bank Transit Number should be entered into the National Clearing Code box.

When sending Relay/Budget payments to Canada, they will more than likely have a 3 figure bank code as that is all they are provided with by the Canadian banks. However, a 4 digit code is required so an additional ‘0’ should be added at the beginning of the code e.g. Royal Bank of Canada 003 should be 0003; HSBC 016 should be 0016.

Mexico

Mexican account numbers are 18 digits long and called a CLABE.

United States of America (USA)

The USA does not generally accept any payment that is not in USD and will convert if sent in Sterling. USA banks are identified using Fed Wire Routing numbers and ABA numbers (equivalent of UK sort codes) which are always 9 digits. This should go in the National Clearing Code box, and should be provided in preference to a BIC wherever possible.

For payments to Credit Unions, please contact the Retail Payments Helpdesk for assistance on 0845 300 3512.

Europe Close

Europe

France

Payments to La Poste can only be made in Euros.

Hungary

A reason for payment is required to be sent with all payments.

Italy

A reason for payment is required to be sent with all payments.

Romania

A reason for payment is required to be sent with all payments.

Turkey

Payments must have a 26 digit IBAN.

Ukraine

A reason for payment is required to be sent with all payments.

Asia pacific Close

Asia pacific

Australia

A BSB number is an Australian sort code which has 6 digits, the account number has 9 digits.

A BSB should be provided in preference to a BIC wherever possible. The BSB should be entered in the National Clearing Code box.

India

Payments to India may require an IFSC code (Indian Financial System Code). This is an alpha-numeric code that uniquely identifies a bank-branch participating in the NEFT system (clearing system in India) and has an 11-digit code.

All payments require a beneficiary address.

New Zealand

A BSB number is a New Zealand sort code which has 6 digits. A BSB should be provided in preference to a BIC wherever possible. The BSB should be entered in the National Clearing Code box.

Pakistan

Payments require the beneficiary address.

Middle east and Africa Close

Middle east and Africa

Egypt

A reason for payment is required to be sent with all payments.

Jordan

All payments must be sent with an IBAN & BIC.

Lebanon

Payments must have a 28 digit IBAN.

Turkey

Payments must have a 26 digit IBAN.

01

Log in to mobile banking
02

Select the account that you wish to send your payment from
03

Select ‘International payments’
04

Select ‘Choose saved payee’
05

Choose a payee from your list
06

Select 'enter amount', enter the amount you want to send and press ‘Done’
07

Then choose between the transfer types ‘Standard’ or ‘Urgent’
08

Select the fee type
09

Review your payment and if happy with all the details, click ‘Confirm payment’
10

You’re almost there. Make sure you read the terms and conditions
11

Accept and voila! You’re done

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries.

You will need to set up your payee first on Digital Banking.