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Understanding your
statement

App available to customers aged 11+ with compatible iOS and Android devices and a UK or international mobile number in specific countries. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.

Make sense of your statements

Ever found yourself unsure what one of our three-letter acronyms mean?

  • CHG = Charge
  • D/D = Direct Debit
  • BSP = Branch Single Payment… that kind of thing

We’ve created a cheat sheet just in case you need to get to grips with some banking terminology.

A guide to busting the jargon on your statement

What’s displayed?

ATM
BAC
BGC
BSP
CDM
CHG
CHP
CHQ

What it stands for?

Automated Teller (Cash) Machine
Bankers Automated Clearing Services
Bank Giro Credit
Branch Single Payment
Cash & Deposit Machine
Charge
Payments by CHAPS transfer
Cheque

What’s displayed?

CUI
CWP
D/D
DIV
DR
DWP
ERTF

What it stands for?

Centralised Unpaid In (Unpaid Cheque)
Cold Weather Payment
Direct Debit
Dividend
Account Overdrawn or Debit Item
Department for Work and Pensions
Exchange Rate Transaction Fee

What’s displayed?

IBP
INT
ITL
NDC
OTR
POC
POS

What it stands for?

Inter-Branch Payment
Interest
International
Non Dividend Counterfoil
Online Banking Transaction
Post Office Counters
Point of Sale/Debit Card Transaction

What’s displayed?

S/O
SBT
STF
TEL
TFR
TLR

What it stands for?

Standing Order
Screen Based Transaction
Standard Transfer
Telephone Banking
Transfer
Teller Transaction

Get your statements instantly

When you go paperless your statements and letters are securely kept in one place. What's not to love? Go paperless and have seven years of records for your statements, and correspondence from the past three years.

Learn about going paperless

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Frequently asked questions

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