Current Account Switch Service Guide | RBS

How to switch bank accounts

Current account switch guide

The Current Account Switch Service makes switching bank accounts from one UK bank or building society to another simple and stress-free. The service is available to consumers and small businesses, charities and trusts and allows you to choose a switch date that suits you.

For those wondering how to switch bank accounts, take a look at our guide to the switching service.



The new service provides all of the following benefits:

  • All your payments (in and out) are automatically transferred to your new account when you switch current account.
  • Any remaining credit balance in your old account will be transferred to your new account and your old account will automatically close.
  • If any payments are made to your old account after your switch date, they’ll be automatically redirected or forwarded to your new account.
  • The switch process will be managed entirely by your new bank or building society and will be backed by the Current Account Switch Guarantee. 

On your switch date


All of the following will happen on your switch date:

  • Your payments (such as Direct Debits, Standing Orders and Bill Payments) will have all been transferred to your new account.
  • Any credit balance from your old account will have been transferred to your new account.
  • Your new account will be ready to use.
  • Your old account will be closed.
Switching your bank account Current Account Switch Guarantee

We have designed the Current Account Switch Service to let you switch your current account from one bank or building society to another in a simple, reliable and stress-free way. It will only take seven working days. As your new current-account provider we offer the following guarantee.

  • The service is free to use and you can choose and agree your switch date with us.
  • We will take care of moving all your payments going out (for example, your Direct Debits and standing orders) and those coming in (for example, your salary).
  • If you have money in your old account, we will transfer it to your new account on your switch date.
  • We will arrange for payments accidentally made to your old account to be automatically redirected to your new account. We will also contact the sender and give them your new account details.
  • If there are any issues in making the switch, we will contact you before your switch date.
  • If anything goes wrong with the switch, as soon as we are told, we will refund any interest (paid or lost)
Current account switch service Frequently asked questions
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