Get help identifying a transaction with our list of common retailers
Don't fret just yet. The payment you've made might be genuine.
Sometimes businesses you pay may use a different trading name. For example, if you bought something from Argos, it may appear as 'Home Retail Group'. A quick internet search can help. Or, you can use our list below.
If the payment is still a bit of a puzzle
Double check the payment as much as you can. If it's a joint account, also have a chat with the other account holder as they may know more.
If you still think the transaction is suspicious and may be fraudulent, please get in touch to report it.