Protecting your data online

How can you protect
your personal data
online

Keeping your data safe is more important than ever

Online fraud is increasing. It's now more important to protect your own data than ever before. Below we'll tell you how you can keep it safe in a number of different ways.

Connecting to the internet securely

It’s best to avoid using public Wi-Fi if you’re entering personal data. Because it’s public and people need to be able to access it easily, it can have lower levels of security. This makes it much more straightforward for fraudsters to access when compared to other connections. 

The most secure Wi-Fi connection is usually the one you use at home. It’s normally encrypted and you’ll need secure login details to access it. 

If you want to be even more secure, there are further steps you can take to increase your security. Have a look at our top Wi-Fi security tips. 

Using mobile data like 3G or 4G is a more secure way to connect to the internet from your phone than a public Wi-Fi. This is because it uses data from your mobile provider, which is a more securely protected network. This makes it much more secure than public Wi-Fi if you’re dealing with personal data. On top of the encryption from your provider, 

We have also added more layers of security to our Mobile Banking app to make it even safer to manage your money on the go. 

Cyber security when shopping online

Do you trust the website you're on?

Make sure the website you’re visiting is secure with these checks:

Look for a little green padlock to the left of the address bar. You’ll also see ‘https://’ at the start of the website address. This indicates the site has a secure connection.

Double check the URL website address in the address bar,  is it definitely the right website? A quick Google search of the brand will make sure you are on the right site plus it could highlight any issues that other people may have come across.

Is your antivirus up to date?

There are some viruses that collect your personal data for fraudsters to use. Having antivirus software is one of the easiest ways to protect your data when using the internet. 

Antivirus software regularly scans your computer to make sure your security isn’t at risk and will alert you if there are any potential problems. Keeping your antivirus programme updated will help the software find any new viruses or security issues, making sure that your data stays protected.

Password and biometrics

Having a strong password is another important part of keeping your accounts secure and protecting your data. 

Here are a few simple tips to think about when creating a password: 

Use a mixture of lower-case and upper-case letters. Add in numbers and even random punctuation between words. 

Avoid saving passwords on any of your devices or web browsers to your laptop. If your device laptop gets lost or stolen, it makes it easy for others to access all your information.

Always log out when you’ve finished browsing a website, especially if you’re on a shared computer.

Data privacy on social media

Think about what you share on social media sites 

Being careful about what you share on your public profile is another way to ensure you’re protecting your data. 

When posting a status, responding to a quirky survey or sharing a photo, think ‘could this information help a fraudster?’ It might be that you’re giving away your mother’s maiden name, a pet’s name or your place of birth – data that’s often used in passwords or security questions.

Make use of privacy settings

Each social network has its own privacy settings. Make sure you know who can see your personal details by checking the settings for each account. Making these more secure will help you avoid sharing any personal data with people you don’t know. 

Something else we can help you with?