We're here to help. If you want to speak to our dedicated team please select the 'Chat now' button on the right hand side of the page.
Our fully trained team have lots of experience with financial difficulty, and we'll take time to understand your individual situation and discuss the options available to help you.
We will need to get an accurate picture of your situation so please have a few details to hand:
- Your monthly income (including any benefits, overtime, bonuses)
- Your monthly household spending (including all of your bills and expenses)
- The amount you owe
- The number of organisations you owe money to
You'll find most of this information on your bank statements or by looking at your bank account online. If you don't bank with Royal Bank of Scotland, then call your bank as soon as you can.
If you give us authorisation, we're happy to talk to a relative, friend or debt counselling organisation about your accounts.