We're here to support all your banking needs

Over 41 million times. That's how much our app was used last month

Last month customers logged into our app over 41 million times to check their balance, make payments or to contact us. Lots of us are using it to keep our finances on track during Lockdown.

Get the app for your phone or tablet today and join the others who've already made banking easy.

App available to customers aged 11+ using compatible iOS and Android devices and a UK or international mobile number in specific countries.

Coronavirus Scam advice


We’ve seen an increase in criminals exploiting the coronavirus and using this as part of their scam tactics.

Stay alert to suspicious phone calls, texts or emails from anyone claiming to be from the bank or other trusted organisations.

  • We’ll never ask you to share your full security number, password.
  • We'll never ask you to share your card reader code.
  • We'll never ask you to share one time passcodes sent to you to log into Digital Banking or to register for the Mobile App.
  • We’ll never ask you to move money from your account to keep it safe.

For more information on different types of scams visit our Security centre

Switch to Royal Bank of Scotland

Simplicity of switching your Current Account

Want to keep your banking all in one place?  It only takes 7 days and your Direct Debits will be moved over, and all the tricky admin bits will be covered.

A helping hand for your banking needs

Visit our Support Centre for the help and support you need, including our frequently asked questions.


Banking from home on your phone or tablet

Need to check your spending or pay someone for doing your shopping?  The mobile and tablet app keeps you in control 24/7.

Criteria applies.

Independent service quality survey results - Personal Current Accounts

As part of a regulatory requirement, an independent survey was conducted to ask customers of the largest 16 personal current account providers if they would recommend their provider to friends or family. February 2020.