What you'll need


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Your Digital/telephone banking details (they’re the same)

Your step-by-step guide:

  1. 01

    Call us on 03457 242424 (International +44 (0) 131 549 8888). You will hear an automated menu where you can make a selection based on what you want to do

  2. 02

    To amend a standing order, you need to select option 1 “Payments and transfers”

  3. 03

    Follow the prompts over the phone

  4. 04

    Make sure you have the details of the standing order you would like to amend