What you'll need
The mobile app
The last four digits of your account number
Your step-by-step guide:
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01
Login to your mobile banking app
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02
Tap 'Help' then tap 'Message us'
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03
You'll be able to speak to someone about changing the frequency of your statements there
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04
Make sure you've got the last four digits of your account number to hand
App available to customers with Digital Banking and a UK or international mobile number in specific countries.