What you'll need

 

The mobile app

The last four digits of your account number

Your step-by-step guide:

  1. 01

    Login to your mobile banking app

  2. 02

    Tap 'Help' then tap 'Message us'

  3. 03

    You'll be able to speak to someone about changing the frequency of your statements there

  4. 04

    Make sure you've got the last four digits of your account number to hand