What you'll need


Your Digital/telephone Banking PIN and password

Your step-by-step guide:

  1. 01

    When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do

  2. 02

    Press 1 - For balance and account transactions

  3. 03

    Follow the prompts to hear your balance/available funds and to hear your recent transactions and search for a transaction