What you'll need
Your Digital/telephone Banking PIN and password
Your step-by-step guide:
When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do
Press 1 - For balance and account transactions
Follow the prompts to hear your balance/available funds and to hear your recent transactions and search for a transaction
You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank account.