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What you'll need

 

Your Digital/telephone Banking PIN and password

Your step-by-step guide:

  1. 01

    When you call us, you will be asked to tell us why you are calling. 

    Contact Number : 03457 242424
    International : +44 (0) 131 549 8888
    Next Generation Text Service : 18001 03457 242424

  2. 02

    Say 'Check my balance' for balance enquiries. 

  3. 03

    Follow the prompts to hear your balance.

This service is accessible to next generation text relay and sign video users, visit our accessibility hub to learn more.