What you'll need
Your Royal Bank of Scotland debit card
Your step-by-step guide:
If you need to order a statement going back more than 7 years you can order one by popping into your local branch.
Head into a branch and bring your Royal Bank card. To confirm your identity, we’ll ask you to tap in your PIN
We can help you find a particular transaction by looking back through your records
We can order a copy to be sent in the post within 5-6 days of ordering it. There are no charges for ordering copies of statements however there is a £3 charge for historic statements