What you'll need


Your Royal Bank of Scotland debit card

Your step-by-step guide:

If you need to order a statement going back more than 7 years you can order one by popping into your local branch.

  1. 01

    Head into a branch and bring your Royal Bank card. To confirm your identity, we’ll ask you to tap in your PIN

  2. 02

    We can help you find a particular transaction by looking back through your records

  3. 03

    We can order a copy to be sent in the post within 5-6 days of ordering it. There are no charges for ordering copies of statements however there is a £3 charge for historic statements