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What you'll need

 

Your Digital/Telephone banking pin and password

Your full credit/debit card number 

Your step-by-step guide for your debit card:

  1. 01

    Call us on 03457 242424 (International +44 (0) 131 549 8888)

  2. 02

    When you hear the menu, press 4 to go through to one of our UK-based customer advisers

  3. 03

    You’ll be put through to an advisor

  4. 04

    Tell the advisor that you’re going abroad and they’ll ask you some small questions

Go, go, go – you’ve got a bag to pack and a flight to catch

Your step-by-step guide for your credit card:

  1. 01

    Call card services on 0370 333 9091 (International +44 370 333 9091)

  2. 02

    You’ll be put through to an advisor

  3. 03

    Tell the advisor that you’re going abroad and they’ll ask you some small questions

You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank account.