What can you do with the mobile app | Royal Bank of Scotland

See what your app can do for you

Here are all the latest features available on your app together with step-by-step instructions on how to use them. 

We’re adding new things all the time, so keep checking to see the latest improvements. 

Pay Someone New

Need to pay a friend or tradesman? You can use your app to pay anyone up to £250 with just their account number and sort code. You don’t need a card reader or to have paid them before using Digital Banking.

If you need to pay someone - a friend or a tradesman for instance - you can now use your app to send them up to £250. All you need is their account number and sort code. You don’t need a card reader or to have paid them before through Digital Banking.

 

To pay someone new, open the app, choose your current account then click ‘Payments’. On the next screen choose ‘Select payee’ then ‘Pay someone new’ and enter the details it asks for.   

 

Important information

 

The payment details will not be saved. You must have available funds to send from your account (including any overdraft facility). Maximum of 5 payments totalling £250 per working day, which is separate from your daily withdrawal and Get Cash limits.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code.

 

Check your balance

Wondering if that refund is back your account yet, or fancy checking your balance? You can do this anytime, anywhere.

With our app you can see all your Royal Bank balances - current account, credit card, mortgage and savings. You can also check your transactions as far back as seven years ago. Just tap on a particular transaction to find out more about it. 

 

Try our iPhone demo

Try our Android demo

Transfer money between your own accounts

Have some money left over at the end of the month? Why not transfer it into your rainy day fund?

To do this, choose the account you’d like to move the money from, click the ‘Transfer between accounts’ option and follow the steps from there.

Pay Your Contacts

If you want to split a taxi fare or go halves on dinner, it’s easy with Pay Your Contacts. There’s no need to swap bank details or mess around with cards or cash – all you need is your app and your friend’s mobile number.

Firstly, open the app and tap on your current account. Then select ‘Pay Your Contacts’ and enter your friend’s mobile number or choose them from your contact list. Finally, add a reference and the amount.

 

You can use Pay Your Contacts to pay anyone with a Royal Bank of Scotland, NatWest, Ulster Bank, NatWest Offshore or Isle of Man mobile app, or who’s registered for Paym. They’ll receive the money straightaway. 

 

Try our iPhone demo

Try our Android demo

Important Information

 

You must have available funds to send from your account (including any overdraft facility). There is a maximum payment of £250 a day, which is separate from daily withdrawal and Get Cash limits.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code. 

 

Fingerprint login 

Using fingerprint login on your iPhone, iPad or Android phone? Then that’s also your quickest and most secure way to log into the app. 

To set it up, first log into the app with your existing passcode, then click the ‘More’ button at the bottom of the screen. Open the ‘Settings’ menu and that’s where you’ll find the option to enable fingerprint login. 

 

Try our iPhone demo

Important Information

 

Touch ID and Android Fingerprint are available on selected Apple and Android devices.

 

 

Withdraw cash without a card

If you ever dash out without your debit card, you can still withdraw cash thanks to ‘Get Cash’. 

To use this service, just open up your app, click on ‘Get Cash’ at the bottom of the screen, and select how much you’d like to withdraw (up to £130). Click ‘next’, and we’ll send you a secure code to enter at any NatWest, RBS Scotland or Tesco cash machine.

 

You can use Get Cash up to twice a day, but can only have one cash code at any one time. If your code expires, don’t worry, the funds will go back into your account within 24 hours. 

 

Try our iPhone demo

Try our Android demo

Important Information

 

You must have at least £10 available funds to withdraw from your account (including any overdraft facility) and an active debit card for your account.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code. 

 

 

Pay bills with your phone

No one likes paying bills, but at least when you pay them on your app they’re out of the way in seconds. 

Whether it’s a utility bill or a credit card, just choose the account you want to pay it from then select ‘Payments’. If you’ve paid them before, select them from the list. If not, tap ‘Pay someone new’ and type in the name of the organisation. The app will fill in the rest. Click ‘Continue’, then add your payment reference and the amount. 

 

Important Information

 

You must be aged over 16 and have available funds to send from your account (including any overdraft facility).  Limits apply, the app will notify you of the limit once you have selected the company you wish to pay.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code. 

 

 

Set up or cancel a standing order

No need to visit a branch to set up your standing orders, its just a few steps on your app.

If you’d like to see the standing orders you’ve got set up, choose the account they come out of and press ‘Standing Orders’. You’ll see them all listed. Then, if you’d like to cancel one, click on it and tap the ‘Cancel’ button at the bottom. To set a new one up, press the ‘+’ button in the top corner.

 

Try our iPhone demo

Try our Android demo

Important Information

 

To cancel a standing order from within the mobile app you must give two working days’ notice. 

 

 

View and cancel Direct Debits

If you’re looking to cancel that gym membership you haven’t used in months, or check when your phone bill is due, you can do it in seconds with your app.

 

Firstly, choose the account you pay that particular bill from and select Direct Debits from the menu. They’ll all come all come up as a list. Just click the one you’re interested in to see more details or the option to cancel it.  

 

Try our iPhone demo

Try our Android demo

Important Information

 

To cancel a Direct Debit from within the mobile app you have up until 8.20pm (UK time) on the day the payment is due. At or after 8.20pm the payment due on that day will have been taken and we will not be able to retrieve it. For more details on setting up and cancelling regular payments and timescales, visit Support Centre

 

 

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