What you'll need
Access to Digital Banking
You may need the sort code and account number of the company you're paying, although our system is pre-filled with hundreds of companies' payment details
Your step-by-step guide:
Select 'Payments and transfers' from the left hand menu
Select 'Make a payment or transfer' under the 'Make a payment or transfer' heading
Select 'Pay someone new'
Start typing the company name. If it's a company we know, select their name from the list of suggestions and we'll fill in their account information for you – if not, continue typing the name to add them
You should now be ready to pay your bill, though please note, you may require a card-reader and a card you can use with that reader when setting up a new payment for the first time
Last thing - before paying a bill please make sure you have used the correct reference. This is normally your customer reference or the customer account number the bill issuer has provided
Digital Banking available to customers aged 11+ with a Royal Bank account.