What you'll need


Your Digital/Telephone banking PIN and password

You may be asked for the account number and sort code of the company you’re paying so have those handy

Your step-by-step guide:

  1. 01

    When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do

  2. 02

    Press 2 – this is the area for transactions and payments, this is the place to pay a bill

  3. 03

    Follow the steps and make sure when asked, you use a correct reference. This is normally your customer reference or account with your bill issuer