What you'll need
Your Digital/Telephone banking PIN and password
You may be asked for the account number and sort code of the company you’re paying so have those handy
Your step-by-step guide:
When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do
Press 2 – this is the area for transactions and payments, this is the place to pay a bill
Follow the steps and make sure when asked, you use a correct reference. This is normally your customer reference or account with your bill issuer
You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank account.