What you'll need
Your Digital/Telephone banking PIN and password
Your step-by-step guide:
When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do
Press 2 – this is the area for transactions and payments, this is the place to pay an individual
Follow the steps that you hear on the phone
Top tip: make sure you use a reference that the person can recognise, it might come in handy when they're checking to see that you've paid.
You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.