What you'll need


The account number and sort code you want to send money too

Your Digital or Telephone Banking login details (they’re the same)

Your step-by-step guide:

  1. 01

    When you call us on 03457 242424 (International +44 (0) 131 549 8888), you will hear an automated menu where you can make a selection based on what you want to do

  2. 02

    Press 1 – this is the area for transactions and payments including moving money around your own accounts

  3. 03

    Follow the steps that you hear on the phone

  4. 04

    Move your money around as you wish