What you'll need


The account number and sort code you want to send money too

Your Digital or Telephone Banking login details (they’re the same)

Your step-by-step guide:

  1. 01

    When you call us, you will be asked to tell us why you are calling. 

    Contact Number : 03457 242424
    International : +44 (0) 131 549 8888
    Next Generation Text Service : 18001 03457 242424

  2. 02

    Say 'pay someone new' to make payment.

  3. 03

    Follow the prompts to complete your payment.

This service is accessible to next generation text relay and sign video users, visit our accessibility hub to learn more.