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What you'll need
A phone to call from
Your step-by-step guide:
If your card is lost or stolen then please call us straight away on one of the following numbers:
UK: 0370 600 0459
Overseas: +44 1268 500 813
Minicom: 0800 917 0526
Once you’ve reported your card as lost or stolen, your new card will be with you within five working days.
You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.