What you'll need
Your debit card and PIN number
The name, account number and branch sort code of the person you're paying
Your next steps:
If you need a helping hand to make a new payment you can come into a branch and one of the team will help you.
Make sure you bring your debit card as we’ll use that and a PIN verification at the counter to confirm it's you. Then we'll be able to help you set up and make a new payment.