Ways to Bank

Speak to us

Discover telephone banking

Get in touch when the time is right for you and speak to one of our team in a UK call centre

A secure and confidential way to bank that gives you access to a member of our team

Get speedy answers to any queries you may have about your accounts. Just pick up the phone

Telephone banking numbers

This service is for registered telephone banking customers.

Call us on: 03457 242424

Overseas: +44 (0) 131 549 8888

Minicom: 0800 404 6160

Remember: You'll only be able to use telephone banking if you have your PIN and password

Register for our services

You can now sign up for Digital Banking, telephone banking and our Mobile Banking app, all in one go!

  1. 01

    Download our Mobile Banking app

  2. 02

    Follow the on-screen instructions

  3. 03

    When asked for your Customer Number, tap 'What's my Customer Number?'

  4. 04

    You can then register for all three services at once!

Other ways to speak to us

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Community Banker

Our Community Bankers bring the bank to local communities, offering customers face to face assistance and support.
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Ask Cora

Cora never sleeps. Our digital assistant is available 24/7, dealing with questions, or getting you to the right place in no time. You’ll find Cora in the ‘Need help?’ pop up on the right hand side of our webpages and in the 'Help' section of the mobile app. So now you know where to go first for answers.

Something else we can help you with?

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