Speak to us
Discover telephone banking
Get in touch when the time is right for you and speak to one of our team in a UK call centre
A secure and confidential way to bank that gives you access to a member of our team
Get speedy answers to any queries you may have about your accounts. Just pick up the phone
You can use telephone banking once you have registered for Digital Banking and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank account.
Community Banking available in selected areas.
Telephone banking numbers
This service is for registered telephone banking customers.
Call us on: 03457 242424
Overseas: +44 (0) 131 549 8888
Minicom: 0800 404 6160
Remember: You'll only be able to use telephone banking if you have your PIN and password
Register for our services
You can now sign up for Digital Banking, telephone banking and our Mobile Banking app, all in one go!
Download our Mobile Banking app
Follow the on-screen instructions
When asked for your Customer Number, tap 'What's my Customer Number?'
You can then register for all three services at once!