What you'll need


Access to your app

Your step-by-step guide:

  1. 01

    Login to your Mobile Banking app

  2. 02

    Select the account that the Direct Debit is set up for

  3. 03

    Select the 'Direct Debits' section

  4. 04

    Select the Direct Debit you want cancelled. You will see the detail of the Direct Debit, and the option to cancel the Direct Debit will appear at the bottom of this screen