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What you'll need
Your Digital/telephone banking PIN and password
Your step-by-step guide:
- 01
When you call us on 03457 242424 (International +44 (0) 131 549 8888), you’ll be given some options
- 02
Press 1 - For balance and account transactions
- 03
Follow the prompts to hear your balance/available funds, hear recent transactions and search for a transaction
You can use telephone banking when you have registered for Digital Banking, and vice versa. Digital Banking available to customers aged 11+ with a Royal Bank of Scotland account.