Premier Banking

Contact us round the clock

On this page:

How to get in touch

Financial Health Check

Ways we can help

Discover Premier

By phone

Make larger value domestic, international payments or book an appointment with your Premier Banking Manager.

Telephone: 0333 202 3332
International: +44 131 278 3507
Minicom: 0800 027 1398

Visit us in branch

Find a branch near you if you want to speak to someone in person.

Turn your plans into action

If you want to take stock of your finances or make plans for the future, we can help. A financial health check with your Premier Banking Manager will help you make the most of your money.

See how we can help

Ways we can help

Mobile Banking App

Our Mobile Banking app is secure, easy to use and lets you do lots of useful everyday banking tasks when on the move.

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Mobile Banking App detail

Our mobile app is available to Digital Banking customers with UK or International mobile number in specific countries.

Log in with your fingerprint on selected Apple and Android devices– it’s simple, secure and fast.

Check your balance on the move – handy if you’re out shopping and want to know how much you can safely spend. You can also keep track of your Rewards balance.

Easily manage payments and Direct Debits – keep an eye on your Direct Debits and remind yourself what you could be earning Rewards on.

Get cash without your card – Ideal if you’ve left your card at home. Simply go to any Royal Bank of Scotland or Tesco cash machine and follow the steps in the app. You can withdraw up to £130 every 24 hours.

Register your travel plans – reduce the chance of your debit card being blocked while you’re abroad.

That’s only half the story. Find out what else you can do with our app.

More about our Mobile Banking app

Use your account benefits

If you have one of our Reward accounts, login to Membership Services to make use of your account benefits.

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Account benefits detail

Or you can call, email or write to us.

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

Manage your credit card

Have a Royal Bank credit card? Manage your credit card online or contact customer support team.

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Managing your credit card detail

Manage your credit card online or contact customer support team.

Find out how to manage your credit card online.

Or you can call us (24 hours, 7 days a week):

UK: 0370 907 0010
Overseas: +44 1268 508018
Minicom: 0800 141 3999

Premier is more than just a bank account

With Premier Banking you'll enjoy exclusive access to enhanced products, special offers and our expert team on hand, when it matters.

Eligibility criteria applies.

See all the benefits