Contact us

Let's get
in touch

By phone

Premier 24 can help you make larger value domestic and international payments, book an appointment with your Premier Banking Manager or join Premier banking.

Telephone: 0333 202 3332
International: +44 131 278 3507
Minicom: 0800 027 1398

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In branch

Find your nearest branch and learn more about what Premier Banking could do for you or how to join.

Turn your plans into action

The Financial Health Check allows Premier Banking Managers to make an accurate assessment of your financial goals. From your first conversation, your Premier Banking Manager will discuss your financial objectives. The Financial Health Check is your personalised roadmap to help achieve your financial goals.

How we can help

Mobile Banking App

Our Mobile Banking app is secure, easy to use and lets you do lots of useful everyday banking tasks when on the move. It’s available to Digital Banking customers with UK or International mobile number in specific countries.

Mobile Banking App detail

Log in with your fingerprint on selected Apple and Android devices– it’s simple, secure and fast.

Check your balance on the move – handy if you’re out shopping and want to know how much you can safely spend. You can also keep track of your Rewards balance.

Easily manage payments and Direct Debits – keep an eye on your Direct Debits and remind yourself what you could be earning Rewards on.

Get cash without your card – Ideal if you’ve left your card at home. Simply go to any Royal Bank of Scotland or Tesco cash machine and follow the steps in the app. You can withdraw up to £130 every 24 hours. 

Register your travel plans – reduce the chance of your debit card being blocked while you’re abroad.

That’s only half the story. Find out what else you can do with our app.

More about our Mobile Banking app

Use your account benefits

If you have one of our Reward accounts, login to Membership Services to make use of your account benefits.

Account benefits detail

Login to you Membership Services to use or claim your benefits if you have one of our Reward accounts.

Login to Membership Services

Or you can call, email or write to us.

Membership services are open Monday to Friday 8am-8pm (except Bank Holidays) and 9am-5pm on Saturdays. Calls may be recorded.

Manage your credit card

Have a Royal Bank credit card? Manage your credit card online or contact customer support team.

Managing your credit card detail

Manage your credit card online or contact customer support team.

Find out how to manage your credit card online.

Or you can call us (24 hours, 7 days a week):

UK: 0370 907 0010
Overseas:  +44 1268 508018
Minicom: 0800 141 3999

Not a Premier Banking customer?

Premier offers an exclusive, free service providing you with financial strategies so you can get on with enjoying the fun things in life. From making the most of your savings to protecting what’s important to you, you’ve got it covered with Premier.