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Premier Banking - Existing customers

Use your Premier
account benefits

Set-up your bank account

Activate your new card

New to Royal Bank of Scotland?
If you're new to Royal Bank, we'll post your contactless Visa debit card and PIN separately within a few days of opening your account. Once your card arrives we'll explain how to activate it.

Already a Royal Bank of Scotland customer?
If you're already a Royal Bank customer and have recently changed your account, there's no need to activate. You get to keep your existing card and PIN.

Change your current account

If you'd prefer one of our other accounts, you can change your account online. It's quick and easy to change.

You need to be a current account holder, 18+ and a UK resident.

Sole account holder

I want to change my account
  • Keep your existing sort code and account number
  • Arranged overdraft limits will be retained
  • No impact to your credit rating

Joint account holders

I want to change my account
  • Keep your existing sort code and account number
  • Arranged overdraft limits will be retained
  • No impact to your credit rating

In an emergency

My card has been stolen

Find out what you need to do if you think your card or card details have been stolen.

Lost or damaged cards

Find out the steps you can take if your card has been lost or damaged.

Get emergency cash

If your debit card is lost or stolen, you can still access your money from our ATMs using our Emergency Cash service.

No-fuss receipt tracking

Losing a receipt can be a pain, especially for valuable items. As a Premier customer you can use our free Receipt Management tool to effortlessly store, track and capture your receipts using our Royal Bank app.

Mobile App criteria applies. Receipt Management available on selected devices. This service is available to Premier & Business Banking customers only.