To find out if you can extend your travel insurance to include cover for any new or existing medical conditions please visit our travel insurance website. You may have to pay extra for this or you may find that your condition cannot be covered.
If our insurers U K Insurance Limited (UKI) are unable to offer you an upgrade to extend the level of cover you need, or your upgrade insurance premium is higher than you expected because you have medical conditions, help could still be available.
UKI have been working with the Financial Conduct Authority and the Money and Pensions Service to create a directory that you can search when UKI are unable to help.
Money Advice Service Directory
Telephone: 0800 138 7777
Relay UK: 18001 0800 138 7777
Monday to Friday, 8am to 6pm
Saturday, Sunday and Bank Holidays, closed