Home Insurance
A comprehensive level of buildings and contents cover for your home and valuables (subject to terms and conditions).
Insurance
One payment gives you complete peace of mind
An enhanced level of cover with expert help from our friendly team
Relax and enjoy life knowing you have all the cover you need in one easy to manage portfolio, with one payment and renewal date. You’ll have access to expert claims and support teams day and night.
Premier Insurance is underwritten by U K Insurance Limited. The Premier Insurance team are accredited by the Chartered Institute of Insurers.
Car Insurance
Cover multiple cars including sports and classic under one policy with no claim discount protection at no additional cost.
Pet Insurance
Cover your pets (cats and dogs), should they fall ill or are injured with no restrictions on the number of claims you can make.
Protecting your family and finances
Having life insurance is a great way to ensure that you have taken care of the people that matter most to you. Life Insurance is provided by AIG.
Visit the Royal Bank personal website to learn more about Life Insurance cover.
Make a claim
With Premier Insurance cover, you can call 24 hours a day, 7 days a week.
Call our dedicated claims team on 0800 533 5265
Common questions about making an insurance claim
Ideally have your Premier Insurance Policy reference number ready, but don't worry if you can't find it. It just makes the process a little quicker. We'll take time to understand the detail of your claim. The more details you can give us during your first call, the quicker we can process your claim. We may ask to see some documents, like photos, quotes, invoices or receipts. We'll let you know what we need and how you can send them to us.
Your dedicated Claims Hander will manage the entire process, liaising with 3rd parties if necessary. We will provide you with updates on your claim's progress whenever you need them.
If we asked you for documents, we may be able to validate your claim based on the information you've sent us. We'll settle your claim via a repair, replacement item(s) or a cash payment.
If you need specialist support, we will arrange for that to be done as quickly as possible.
If a third party is liable for your damage or loss, we will look to recover costs of the claim from the other side, including any excess you may have paid.