A comprehensive level of buildings and contents cover for your home and valuables (subject to terms and conditions).
Get an enhanced level of cover with Premier Insurance – Home, Car or Pet. You can choose to take these separately or together into one easy to manage portfolio with one payment and one renewal date.
Premier Insurance is underwritten by U K Insurance Limited
Having life insurance is a great way to ensure that you have taken care of the people that matter most to you. Life Insurance is provided by AIG.
Visit the Royal Bank personal website to learn more about Life Insurance cover.
With Premier Insurance cover, you can call 24 hours a day, 7 days a week.
Call our dedicated claims team on 0345 246 2109
Our colleagues in contact centres are working incredibly hard in difficult circumstances. Please only call us if it’s absolutely essential, this will allow us to focus on those customers who need us most at this time.
Please only call if:
You have an urgent claim, for example your car is undrivable following an accident or your home is uninhabitable.
You’re worried about not being able to pay your instalments, as a result of the COVID-19 pandemic. Find out what to do next here.
Your policy is due to renew in the next week and you haven’t opted for auto-renewal. If you have opted for auto-renewal, please make sure your insurance still meets your needs.
If you are concerned about the impact of the COVID-19 pandemic on your home, car or pet insurance, U K Insurance Limited (the underwriters of your policy) have a dedicated help and support hub.
If you're finding it difficult to pay your monthly insurance payments as a result of Coronavirus, there are a few different ways we could help you. We can review your levels of cover, change your payment dates or organise a payment deferral.
Before requesting a payment deferral, please read the important information below to make sure you're fully aware of the impact on your insurance.
Agreed payment deferrals will not have a negative impact on your credit score, but if you fail to make the payments after the agreed deferral period it could negatively impact your credit score and could impact your ability to secure credit for a policy in the future (if applicable).
What should I do next?
If you're struggling financially then please call us and we’ll see what we can do to help. Please don’t cancel any payments or direct debits through your bank as this can affect your policy with us and may have a negative impact on your credit rating.
Royal Bank of Scotland Premier Insurance Team
Telephone: 0345 246 2109
Minicom: 0800 404 6160
Royal Bank of Scotland Premier Insurance is underwritten by U K Insurance Limited.