Going on holiday travel money | RBS

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Win your travel money back

Just order through RBS to
enter into the prize draw

Order online Other ways to order travel money
NatWest travel money Call us today

For speedy ordering with a dedicated team and different delivery options,  

Call us on
0345 300 1278

Minicom
0800 404 6160

If you have one of our current accounts with benefits, you could be entitled to preferential rates. A minimum order of £100 applies and you have to order through membership services.

Select Silver customers call: 0345 607 5154

Select Platinum customers call: 0345 609 0456

Black Account customers call: 0345 266 8801

Minicom
0345 600 0856

Lines open
Monday to Friday 8am-10pm,
Weekends 10am-8pm
(excluding public holidays)

Order your travel money through Royal Bank of Scotland from 1st June to 31st Aug  2016 and you will be automatically entered into a  monthly prize draw, where you could win it back.  Order up to £1,000 and there is no limit to the number of entries to the monthly prize draw.  See full terms and conditions below

Summer Travel Money Prize Draw Terms and Conditions

(a) Prize draw open to RBS Personal and Business customers aged 18 or over who are resident in Great Britain. Draw

not open to employees of The Royal Bank of Scotland Group of companies, their families or anyone associated with this draw.

 

(b) To be automatically entered into the prize draw, entrants are required to purchase travel money during the qualifying period, either by phone, internet or through our branches, using a debit, credit card or RBS current account.  Pre Packaged Currency is excluded from the prize draw. A purchase is deemed to have taken place where the customer order has been accepted by RBS and confirmed through delivery or confirmation of a relevant order number and / or e-mail confirmation

 

(c) Entries not submitted in accordance with these rules will be disqualified. No responsibility is accepted for entries lost or delayed.

 

(d) One winner will be selected at random per month for June, July and August 2016 and the qualifying period is up to 2pm on the last working day of each month. The value of the winners qualifying transaction up to a maximum of £1000 will deposited into their bank account if applicable.  If the winner purchased their travel money using a debit or credit card they will be contacted by email before the funds are transferred. There is no cash alternative and the prize is non-transferable.

 

(e) The draw will be made on the 15th day of the following month (July, August and September). The prize winner will be notified by email. It is the entrant’s responsibility to ensure that the contact details provided are accurate and will remain accurate for the duration of the prize draw.

 

(f) If a prize is unclaimed after reasonable efforts have been made to contact the winner the promoter will be entitled to dispose of the prize as it sees fit without any liability to the winner for having done so.

 

(g) The winner agrees to take part in publicity in connection with this prize draw.

 

(h) The promoter reserves the right to alter, amend or foreclose the promotion without prior notice.

 

(i) The promoter is Royal Bank of Scotland plc, Registered in Scotland No SC090312. Registered Office: 36 St Andrew Square, Edinburgh EH2 2YB

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Have a current account with benefits?

Did you know that if you have a current account with benefits, you'll receive preferential rates on foreign currency from our travel money service.

Order Travel Money online Order over the phone
NatWest travel money Call us today

For speedy ordering with a dedicated team and different delivery options,  

Call us on
0345 300 1278

Minicom
0800 404 6160

If you have one of our current accounts with benefits, you could be entitled to preferential rates. A minimum order of £100 applies and you have to order through membership services.

Select Silver customers call: 0345 607 5154

Select Platinum customers call: 0345 609 0456

Black Account customers call: 0345 266 8801

Minicom
0345 600 0856

Lines open
Monday to Friday 8am-10pm,
Weekends 10am-8pm
(excluding public holidays)

Things to remember when ordering travel money

Delivery times

  You can order up to 10 days in advance and choose a delivery date to suit you.

 

-  Orders placed before 2pm can be collected or delivered after 1pm the next working day*
-  Orders placed after 2pm can be collected or delivered after 1pm in 2 working days

 

There are geographical restrictions in certain regions of Scotland (Fife and Angus,Perthshire, Argyll, Aberdeenshire*, Moray & Speyside, Highlands and Islands and the Channel Islands) which may mean some orders take an additional working day for delivery.

 

*Note - some branches in Aberdeen city centre have next day delivery.  Check with your branch if you need more information.

Charges

 

All our currencies and foreign Travellers Cheques are commission free, only sterling Travellers Cheques incur 1% commission (min £3, max £25).

 

Home delivery orders for less than £500 will incur a delivery fee of £5, branch delivery is free for all orders.

 

An emergency next day delivery service is available from 3pm-3.30pm in branch, but this will incur an additional fee of £5. Orders will be available for collection in branch from 1pm the next working day. There is no delivery to branches on Saturdays or Sundays, therefore, for collection from branches open on Saturdays, orders must be placed on Thursday by 2pm).

 

Order limitations

There is a minimum order value of £100 and maximum of £2,500 per transaction. In addition there is a £5,000 order limit in a 60 day period.

Sell back your leftovers

When you return from your trip, we will gladly buy back your leftover foreign currency notes and Travellers Cheques, provided the notes are in an acceptable condition.  Remember, we don't buy back coins or certain denominations of bank notes and will only purchase currency that we deal in at that time.

View our exchange rates
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