Manage your mortgage

How can we help?

Check your mortgage balance & much more
Your home or property may be repossessed if you
do not keep up repayments on your mortgage

Manage your mortgage

Easy way to manage your mortgage online

What would you like to do today? Manage your mortgage online and you will be able to:

Change your Payment Date

Change your Payment Bank Account

Set up a regular overpayment

Request a Certificate of Interest

Switch to a new rate available to you

Check your Monthly Payment & due date

View your Current Balance

Check your last valuation amount

Check your Loan to Value amount

View how your mortgage is made up


This service is available to customers who have taken their mortgage with us after October 2004 and it is available from 7am to 12am Midnight.  The information shown is updated overnight, so may not include any changes to your mortgage balance today.To manage your mortgage online you only need your mortgage account number, your surname, date of birth and the mortgaged property's postcode. It's that simple.

Sign in


Can you afford an increase in your mortgage payments?

The Bank of England base interest rate is predicted to increase either later this year or maybe the beginning of next year. This increase in rate has a knock on affect on everyone with a standard variable rate mortgage. Have you considered how this might impact your monthly budget?  

Review your finance and take action today to prepare yourself for any potential increase in your mortgage repayments.

Take action today

Changing your mortgage details

Need help with your mortgage?

We are here to help you with your mortgage. If there's anything we can help with, please talk to us.


Making overpayments


You can overpay 10% of your mortgage balance each year. This will reduce the amount of interest you pay. If you make regular overpayments you may want to talk to us about your options

Changing your mortgage term

You can have a mortgage up to age 65, or age 70 if you can evidence that you have sufficient income post retirement.

Remember, if you increase your term you’ll pay more interest.

Transfer of title

If you want to add or remove other people to or from your mortgage, just contact us.

Trouble paying your mortgage?

You will find lots of helpful information  and our contact details on our dedicated ‘Trouble paying your mortgage’ page.

Need to set up a Direct Debit?

Download a Direct Debit Form complete the details and return to us. We'll set this up so your mortgage payments automatically come out of your chosen account each month.  

Manage your mortgage

Tools to help you plan

How much can I borrow?

Find out how much you could borrow before you start looking for your new home.

Mortgage calculator - our mortgage rates

Use the mortgage calculator to view our rates and get a monthly repayment quote

Mortgage Overpayment Calculator

Use our overpayment calculator to see how much you could save by making either extra monthly payments or paying a lump sum to your capital repayment mortgage.

Helpful banking

Protecting your money

We are a member of the Financial Services Compensation Scheme (FSCS). The Scheme can pay compensation to customers if they are eligible and the Bank is unable to pay claims against it. Compensation limits for Mortgage advice and arranging (for business conducted on or after 31 October 2004) - maximum £50,000 i.e. 100% of first £50,000 per person

Further information is available here (650K PDF) or visit www.fscs.org.uk.

Manage your mortgage

How can we help?

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