Mobile Banking | Royal Bank of Scotland

Person using the Royal Bank mobile banking app

App available on most smartphones to Royal Bank customers with Digital Banking and a UK mobile number

rbs_digital_STND_057_RGB_LO
Add your signposting title here… Getting started is quick and easy

Once you have downloaded the app, register in a few simple steps using your Digital Banking details.

Why not see for yourself how quick and easy it is by trying our mobile banking demo? There are plenty of features to explore.

 

Explore our mobile banking app demo

Six ways our mobile app makes your banking easier

icon-info-purple-rbs

A simple and convenient log in

Login to your app securely using the fingerprint registered with Touch ID, or alternatively you can set up a 5-8 digit passcode.

Touch ID this is available to iPhone 5S, 6 and 6 Plus users with an iOS8 or higher operating system. You should be prompted if you want to use this when you first login to the app. Alternatively you can visit the 'More' menu at any time to turn this option off or on.

 

View Touch ID with our demo

 

rbs_track_a_claim_1_icon

Track your spending on the move

Busy commute? Check your balance and recent transactions any time, any place

With our mobile banking app you can view the balance on all accounts you hold with us, as well as search your transactions as far back as seven years. Tap on a particular transaction to find out more details.

 

Try it with our mobile demo

 

RBS-Icon-ticket-32

Withdraw money even if you have left your card at home

You can withdraw money at any Royal Bank (in Scotland), NatWest or Tesco cash machine thanks to Get Cash.

With Get Cash you can quickly choose an amount of cash that you would like to withdraw from within the app. We will then provide you with a secure cash code that will be valid for 3 hours. You can use this cash code yourself or text it to someone else. You can use this service up to twice a day, but can only have one cash code at any one time. If the code expires, the funds will re-credit your account within 24 hours.

 

To use this service;

 

  • Maximum withdrawal limit of £130 every 24 hours. This must be within your daily withdrawal limit.
  • You must have at least £10 available funds to withdraw from your account (including any overdraft facility).
  • You must have an active debit card for your account.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code.

 

Simply follow the on screen instructions to have an activation code text to you. This code will be sent to the mobile number we hold for you on our records.

 

Try it with our demo

piggy bank icon

Make payments to anyone from your list of payees instantly 

Need to pay friends or family? Make payments securely with just a few taps using your mobile banking app. 

To pay other people using the mobile banking app, you will need to set them up as a payee in Digital Banking first using your card reader. Once they’re set up, you will be able to make payments using just your mobile banking app.

 

Don’t have a card reader? Log in to Digital Banking and click ‘Security' to order one.

rbs_track_a_claim_2_icon

No need to visit a branch to check on your Direct Debits

View your standing orders and Direct Debits wherever you are using your mobile banking app. 

Open up the mobile banking app to view the status of your regular payments, check the details and keep an eye on the next payment date.

 

You can cancel and amend your regular payments within Digital Banking.

 

See it with our demo

RC_RBS_Icon_Eat-out_Offer

Don't have someone's bank details? Send money using their mobile number

Split a taxi or go halves on dinner, with Pay Your Contacts you don't to need to swap bank details.

Choose a person from your Contact List or type a new number. You can pay anyone with a Royal Bank of Scotland, NatWest, Ulster, NatWest Offshore or Isle of Man mobile app. The person will receive the money instantly.

 

Important information

 

  • You must have available funds to send from your account (including any overdraft facility).
  • There is a maximum payment of £250 a day, which is separate from daily withdrawal and Get Cash limits.

 

For security reasons, the first time you use a feature that allows money to leave your account with the mobile app, you will be asked to confirm a second activation code.

 

Simply follow the on screen instructions to have an activation code text to you. This code will go to the mobile number we hold for you on our records.

 

Explore with our mobile demo

Set Tab for lightbox