Digital Banking

When you sign up you can use Telephone Banking as well!

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Digital Banking available to those aged 11 and over who have an RBS account

Digital Banking

What's new in Digital Banking

We are listening to your feedback and have made some new changes to Digital Banking ;

  • A new look and feel which will just be like the website 
  • Amend a payment reference without a card reader 
  • Order a PIN reminder for your debit card
  • Request an increase or decrease to your credit card limit 
  • Report a lost credit card and order a replacement
  • Order a replacement for a damaged credit card 
Log into Digital Banking

Customer number and Activation code

How to get into Digital Banking

Customer number

Activation code

Getting into Digital Banking

If you don't have your Activation code

If you don't have your Activation code, or it has expired (it lasts for 45 days), you can:

  • Follow the link below, giving some details and using your debit card to get instant access to Digital Banking
  • If you don't have your debit card, enter your details below and we'll send a new Activation code
  • Once you get this, login to Digital Banking using the code and you'll get straight in!
Get into Digital Banking

man and women having a conversation using a laptop with cup of tea

Step by step guide

Want to know how to get started?

Our step by step guide tells you how to get started with Digital Banking, whether you have a debit card or not!

Step by step guide

We make Digital Banking secure

We have security features to protect you

Free Rapport software

Making payments safe

Text alerts


Not banking with RBS?

Make RBS your bank today!

Moving your banking to us is simple and hassle-free. With the Current Account Switch Service you can switch your banking from another bank or building society in just 7 working days. Simply choose a new current account, and tell us on the form that you'd like to switch.

Find a new current account

Next steps

Get started online

Start Digital Banking now
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