Royal Bank of Scotland Private | A Tailored Experience – Royal Bank of Scotland

Private Banking

A more exclusive service.

Become a Private customer
NatWest Private Team Royal Bank of Scotland Private

We’ll talk you through the benefits, and help you decide if a Royal Bank of Scotland Private bank account is right for you.

We can also book you in to meet for a chat with one of our Private Banking Managers.

Eligibility criteria

In order to qualify, you will need either:

  • a sole income of at least £100,000 paid into your Royal Bank of Scotland bank account
  • a minimum outstanding mortgage borrowings with us of £300,000
  • or savings and investments of at least £100,000 held with us.

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

If you are based in England or Wales, call us on 0800 210 0214 to find out what your options are. 

If you are based in England or Wales, instead of a Private Banking Manager you will have a Bank Manager or Relationship Bank Manager. Unless stated otherwise, all services are still available to you

Royal Bank of Scotland Private | A Tailored Experience – Royal Bank of Scotland A tailored experience

An exclusive banking service for our most valued customers, with the personal touch of a dedicated Private Banking Manager. You can get in touch with them by phone or email to:

Review your financial goals and help you achieve them

Help make life easier and run more smoothly  

Discuss our range of exclusive banking products and services

Royal Bank of Scotland Private | A Tailored Experience – Royal Bank of Scotland Get in touch

Alongside your Private Banking Manager you also have access to our dedicated telephony and web chat teams, making it easier to stay in control of your finances and help you achieve your goals.

Private Banking Manager

For expert banking support call your Private Banking Manager anytime. They'll have the latest exclusive offers and will be happy to meet whenever and wherever suits.

Speak to your Private Banking Manager
NatWest Private Team Book an appointment

Your Private Banking Manager will have given you their mobile number to call. Alternatively, you can call our dedicated telephony team who are on hand and can book an appointment for you.

Top tip
Save your Private Banking Manager's contact details in your mobile for the future.  

Customers with Private Banking Managers

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

Customers without Private Banking Managers

Telephone 03457 24 24 24
International +44 131 549 8888
Minicom 0800 404 6160

Dedicated Web Chat team

On the move? Have an urgent question? Our Web Chat team can help you with account queries, book an appointment with your Private Banking Manager and more.

Chat now
NatWest Private Team How can we help you?

Our specialist WebChat team is on hand 24/7 to help you. They’re here to help you with things like:

  • Using and claiming your Reward Black benefits;
  • Real-time balances and up-to-the-minute statements;
  • Online banking and the mobile app;
  • Instant transfers between your Royal Bank of Scotland accounts, paying bills and making payments;
  • Managing Direct Debits and standing orders  

24/7 telephony service

Speak to our UK-based team anytime. Reach them directly (no automated telephone system) and you’ll only be transferred if it’s absolutely necessary.

Call us
NatWest Private Team Exclusive telephony service

Wherever you are – home or abroad – you can take advantage of our dedicated Telephone Banking service at any time, day or night. Our team can help you with several things including:

  • Transfers, payments and international payments;
  • Balances and up-to-the-minute statements;
  • Managing your Direct Debits and standing orders;
  • Using and claiming your Reward Black benefits;
  • Booking an appointment with your Private Banking Manager  

Customers with Private Banking Managers

Telephone 0333 202 3332
International +44 131 278 3507
Minicom 0800 027 1398

Customers without Private Banking Managers

Telephone 03457 24 24 24
International +44 131 549 8888
Minicom 0800 404 6160

Royal Bank of Scotland Private | A Tailored Experience – Royal Bank of Scotland Stay in control

Security  

We take security very seriously and have several security measures in place to protect you and your finances. We also have helpful tips on how to stay safe and avoiding the latest threats.

Whether you’re online or using our mobile app, you are protected by our Secure Banking Promise.

More about security

You can do more online  

Online banking lets you manage your account securely 24/7. Make international payments, pay people or businesses online, view certificates of interest and more.

Online banking is available to those aged 11 or over with a Royal Bank of Scotland account.

More about online banking

Banking on your mobile

Once you've set up online banking, you can get the mobile app. Check your balance, pay friends with their mobile number, pay bills and more.

App available on selected smartphones, to Royal Bank of Scotland customers with online banking and a UK mobile number beginning 07.

More about the mobile app
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NatWest Private How can we help you?
Get in touch
Royal Bank of Scotland Private | A Tailored Experience – Royal Bank of Scotland Here to support you when you need it

Are you

 

An existing customer with a Private Banking Manager

Telephone 0333 202 3332

International +44 131 278 3507

Minicom 0800 027 1398

An existing customer without a Private Banking Manager

Telephone 03457 24 24 24

International +44 131 549 8888

Minicom 0800 404 6160

A new customer

Telephone 0333 202 3332

International +44 131 278 3507

Minicom 0800 027 1398


Eligibility criteria

Royal Bank of Scotland Private is available to all customers with a sole income of at least £100,000 paid into their Royal Bank of Scotland account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

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