Manage your
Black Account

Make the most of your benefits

Speak to us

RBS Private Team

Here to support you when you need it

You can speak to a member of our Private Team 24/7.

Telephone 0345 30 30 600
International +44 118 963 9698
Minicom 0800 027 1398

New customers

If you would like to join RBS Private call us to find out more.

Telephone 0333 202 3332
Minicom 0800 027 1398


Eligibility criteria

RBS Private is available to all customers with a sole income of at least £100,000 paid into their RBS account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

Leisure Benefits

Need help organising a special occasion?

24/7 Black Concierge

Black Ticket Service

Manage your Black Account

How can we help you?

If you can't find an answer above, ask a question of your own

Your leisure terms

Find out the detail

Manage your Black Account

How can we help?

Speak to us

Manage your Black Account

How can we help?

24/7 Black Concierge
Email us on rbsblackaccountconcierge@tengroup.com
Call us on 0345 266 8801. Minicom 0370 600 0856. Lines are open 24/7. Calls may be recorded.


Order your disounted tickets
Order online or call us on 0345 266 8801. Minicom 0370 600 0856.


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