Black Account

Leisure benefits

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Upgrade your existing account to Black Account
Contact us

The Private Team

We're here to support you

Existing customers 

You can speak to a member of our Private Team 24/7.

Telephone 0845 30 30 600
International +44 (0) 118 963 9698
Minicom 0845 900 5960


Eligibility criteria

RBS Private is available to all customers with a sole income of at least £100,000 paid into their RBS account, or minimum outstanding mortgage borrowings with us of £300,000, or savings and investments of at least £100,000 held with us.

New customers 

If you would like to join RBS Private call us to find out more.

Telephone 0800 051 9955
Minicom 0800 404 6160

Access your benefits

Making those special occasions effortless

Organising a special occasion? Our 24/7 Black Concierge Service could help. Or use Black Ticket Service to get guaranteed 25% cashback on tickets. View, register or use your benefits


Icon expand 24/7 Black Concierge Service

You are automatically entitled to this benefit and do not need to register

Call your 24/7 concierge

Leisure benefits

24/7 Black Concierge Service

Call us on 0845 266 8801
Minicom 0870 600 0856 for assistance.

Lines are open 24/7. Calls may be recorded.

Our 24/7 Black Concierge Service can help you with all kinds of things, such as:

- Getting your hands on hard-to-get theatre tickets or booking a table at a top restaurant anywhere in the world
Recommending and securing a special gift for any occasion, even gift-wrapped if you need it
Booking an executive car
Creating that trip of a lifetime


Icon expand Black Ticket Service

You are automatically entitled to this benefit and do not need to register

Order discounted tickets by phone or online

Leisure benefits

Black Ticket Service

Call us on 0845 266 8801
Minicom 0870 600 0856 for assistance.

Lines open 8am-10pm Mon-Sun (closed Christmas Day). Calls may be recorded.

Order discounted tickets online

Guaranteed 25% cashback – based on the normal face value price of the ticket, including premiership football matches, Wimbledon, British Open Golf and more; available for up to four events a year within the UK and Ireland
Up to six tickets per event 

You can’t resell your discounted tickets. You can order more than six, but you will pay full price for any additional tickets.

Common questions

What other people are asking us

Leisure benefits

Helpful information

Important documents that relate to the Black Account benefits. You may need Adobe Reader to view some of these documents. Get Adobe Reader. Visit the Adobe accessibility pages.

Helpful banking

Protecting your money

With our account monitoring and online fraud protection promise, it's no wonder our customers voted us the UKs most trusted mainstream bank for 2013..

Your eligible deposits with RBS are protected up to a total of £85,000 by the Financial Services Compensation Scheme, the UK’s deposit protection scheme. This limit is applied to the total of any deposits you have with the following: Royal Bank of Scotland, Direct Line, the One Account, Child & Co, Drummonds and Holt's. Any total deposits you hold above the £85,000 limit between these brands are not covered.

Further information is available here or visit

Leisure benefits

Make the most of your account

Apply now
Upgrade an existing account
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