I've been locked out of Digital Banking but need to make a transaction

If you have been locked out of digital banking but need to urgently make a payment or transfer, you can do this by resetting your Digital Banking account.

Resetting Digital Banking

You'll also need to reset your Digital Banking account so you can access your accounts as normal. If have forgotten your details, you will need to re-register(opens in a new window) in order to regain access to the service. Please follow these instructions, even if you believe you have entered the correct details, sometimes occasional mistakes can occur.