Help with your day to day banking
We're always looking to improve our services to help our customers with their day to day banking. You can find a range of information and details of the different accessibility options we provide below.
How we can help
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Our Accessible Debit Card
We provide all our personal and premier customers with an accessible debit card. It’s been specially designed to be easier to use, especially if you have accessibillity needs. The card has several features:
- A notch carved out of the side of the card, to help you work out which way round to insert your card into a cash machine or card reader.
- A series of raised dots or lines, so you’ll know which card is your Royal Bank of Scotland card.
- Telephone numbers on the back of the card are 50% larger to make reading easier.
Numbers on our accessible card are not embossed. If you require braille, large print or audio correspondence, an embossed card accredited by the Royal National Institute of Blind People is available.