Banking with Royal Bank of Scotland

Register for
Digital Banking

Banking made easy


Move money quickly between your accounts, send money to other accounts, pay bills and more. Limits apply.

24/7 Help

Get help 24/7 through our chatbot, Cora, which will pass you to a member of our team if you need further support.


See your last 7 years' statements digitally or on your phone, as well as your balance and last 10 transactions.


We use the latest technology and 24/7 monitoring. Get Malwarebytes Premium anti-virus software for free until May 2022.

Our Secure Banking Promise to you

Whether banking digitally or using our Mobile Banking app, rest assured you're protected by our Secure Banking Promise.

Register in 3 steps

It only takes a few minutes to get started with Digital Banking and all you need is your sort code and account number. Credit card customers will use their credit card numbers instead.

  1. 1

    Start registering for Digital Banking using our Getting Started page. Choose what type of customer you are and enter as many personal details as you can.

  2. 2

    Memorise your customer number and choose your security details. We will never ask for your full Security Number or Password again and you should never give them to anyone else.

  3. 3

    Now you've finished registering for Digital Banking you can register for our mobile app. It's our fastest way to bank and lets you do some things that Digital Banking doesn't.

    App available on compatible iOS and Android devices to customers over the age of 11 with a UK or international mobile number from specific countries.

Not ready to register just yet?

Even though Digital Banking is really simple to use, taking that first step can be tough. Our Digital Banking Hub is here to help and lend a hand if needed.

Do even more with our app

Our mobile app is similar to Digital Banking, but has even more features and lets you do your banking wherever you are, whenever it suits you.
The app is available for phone and tablet devices. If you don't have Digital Banking yet, you can download the app and register for both services at once.

Get the app

Search for 'Royal Bank of Scotland Mobile Banking' in your app store - where you normally download your apps.

Step-by-step guide:

  1. Open the Royal Bank app, tap 'I'm already a customer'. Read and accept the Mobile Banking Terms then tap ‘Get Started’
  2. Enter your Digital Banking customer number. Don’t have these? Tap 'What's my customer number?'.
  3. Enter the characters from your Digital Banking PIN and Password. Don't have these? Tap 'Forgotten secure details?'
  4. Confirm your mobile number and enter the activation code we text to you. If your mobile number is wrong then log in to Digital Banking to update it, then return to the app in 3 days to finish registering.
  5. Choose a passcode to log into the app. If your device has facial or fingerprint recognition, you can choose to log in with that later.
  6. If you need any help once in the app then just tap the 'Help' button on the bottom bar if you have any questions.

Get the app

Experience the quickest way to manage your money

Get the app

Experience the quickest way to manage your money

Is there anything else we can help you with?